Subject: New Reply Received - Returns
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 21 Jun 2022 05:56:25 +0000

Hi Maya Shamma,  The customer has responded to the ticket.  Returns  Ticket comment <div>Hi , yeah i already requested for a return of my item, can't wait for the reply of  my email&#128522;. Thanks for the assistance.<br><br><br><a href="https://overview.mail.yahoo.com/?.src=iOS" rel="noreferrer">Sent from Yahoo Mail for iPhone</a><br><br>
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<div>On Tuesday, June 21, 2022, 9:52 AM, Splash &lt;[email-masked]&gt; wrote:</div>
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<div dir="ltr">Hi Elizabeth,<br><br>Thank you for reaching out to us.</div>
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<div dir="ltr">We sincerely apologize however, we do not have an exchange option available at this time. We have also checked and it appears that you have already raised a return request for this item(Lee Cooper Printed Denim Slouchy Jeans with Drawstring Closure). </div>
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<div dir="ltr">Our courier partner will be in touch with you within 3-5 working days to arrange the collection with you. </div>
<div dir="ltr">Once items are collected and have been delivered to our warehouse, a refund for the same will be processed within 2-3 working days of quality check.</div>
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<div dir="ltr">Once the refund gets processed you will receive an email notification for the same.<br>
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<div dir="ltr">We hope this helps and have a great day! Stay Safe!</div>
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<div dir="ltr">Your Friends,<br>The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4524293