Subject: New Reply Received - My Account
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 20 Jun 2022 05:36:49 +0000

Hi Maya Shamma,  The customer has responded to the ticket.  My Account  Ticket comment <div>I did but I didn’t received any email to rest it  <br>
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<div dir="ltr">Sent from my iPhone</div>
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<div>On 20 Jun 2022, at 9:35 AM, Centrepoint &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr">Hi Bushra​,</div>
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<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to serve you.<br>
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<div dir="ltr">We sincerely apologize for the issue that you are facing however, please simply follow the below steps to reset the password for your account if you no longer remember your password:<br>
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<div dir="ltr">1. Click on "Forgot Password" Link on the login window.<br>
2. Enter your registered email address (in small letters).<br>
3. Check your registered email inbox/spam folder and note that the link might take 1-5 minutes to be received.<br>
4. Click on the password reset link and change your password.<br>
5. You can login now with your new password<br>
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<div dir="ltr">If the same problem persists, please provide us with the following details so that we can forward it for further assistance:<br>
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<div dir="ltr">1. Screenshot Of The Issue(If Possible)<br>
2. platform from which you tried to reset the password<br>
3. Registered email address<br>
4. Country of access<br>
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<div dir="ltr">Feel free to reach out to us for any further assistance.<br>
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<div dir="ltr">We hope this helps and have a great day! Stay Safe!<br>
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<div dir="ltr">Your Friends,<br>
The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4519836