Subject: New Reply Received - Returns
From: Splash <[email-masked]>
To: [email-masked]
Date: Sun, 19 Jun 2022 05:38:41 +0000

Hi Maya Shamma,  The customer has responded to the ticket.  Returns  Ticket comment <div>Here's a screen shot of yur email to me  confirming the total amount that should be refunded to my original payment method which is my credit card </div>
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<div>In the attachments <br><br><div id="ymail_android_signature">
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<img id="ymail_attachmentId9db806ca-d31a-414b-a131-e7447da6bed6" class="inline-image-global inlined-image-cid-9db806ca-d31a-414b-a131-e7447da6bed6" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM1MDc2NjM3OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.w_GCmGbQnQcIlL3CYAwOm1Z7XT02bLcvESdvEkgxwpU" data-id="2043350766379" style="width:100%;max-width:800px"><br>
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<div>On الأحد, يونيو ١٩, ٢٠٢٢ at ٣:٢٩ ص, Splash</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv1408254491"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr">Hi Hazem,<br><br>Thank you for contacting us and giving us the opportunity to serve you.<br><br>We have verified and would like to inform you that the amount (21.48 BHD) from the order number (7373828975) has been returned to the bank account, which is the value of the products that were paid through the bank account, and the amount (2.59 BHD) has been returned to your my credit balance , which is the value of the products Which was paid through Shukran points, and the amount (5.72 BHD) of the value of the returned products has not been refunded because it is the value of the purchase voucher (SMR100_bh) that was used when creating the order and vouchers cannot be refunded according to our return policy.<br><br>Feel free to contact us for further assistance.<br><br>Your Friends,<br>The Support Team.</div></div>

	

</div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4506031