Subject: New Reply Received - Re: How easy was our returns process?
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 23 Jul 2022 13:27:45 +0000

Hi Maya Shamma,  The customer has responded to the ticket.  Re: How easy was our returns process?  Ticket comment <div dir="auto">No I don't want to return the item </div>
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<div>On Sat, Jul 23, 2022, 3:31 PM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Jamila,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We sincerely apologize for this inconvenience caused to you. This is definitely not the kind of experience we want you to have when shopping with us. </div>
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<div dir="ltr">We have created a return request for the mentioned items, our courier partner will be in touch with you within 3-5 working days to arrange the collection with you.<br>
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<div dir="ltr">Once the courier has delivered the items to our warehouse, a refund for the same will be processed and you will receive an email notification for the same once the refund gets processed.<br>
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<div dir="ltr">We hope this helps and have a great day! Stay Safe!</div>
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<div dir="ltr">Your Friends,<br>The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4635716