Subject: New Reply Received - Return request proplems
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 21 Jul 2022 11:17:06 +0000

Hi Maya Shamma,  The customer has responded to the ticket.  Return request proplems  Ticket comment <div>Thank you for the clarification;
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<span style="-webkit-text-size-adjust: auto; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: Calibri, sans-serif; font-size: 14.666666984558105px; background-color: rgb(255, 255, 255)">My other return request for order #9577014591 was not
 yet collected from me. Could you please send me the link to provide you with  the pickup location?</span><br>
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<div style="direction: ltr">Best regards.</div>
<div style="direction: ltr">Wael.</div>
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<div>On Jul 21, 2022, at 10:22 AM, Centrepoint &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr">Hi Wael,</div>
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<div dir="ltr">Thank you for reaching out to us,</div>
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<div dir="ltr">Please accept our full apologies for this delay and inconvenience.</div>
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<div dir="ltr">We have checked and as we can see the refund has already been successfully done from our end on 7/3/22. </div>
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<div dir="ltr">If you have already checked your bank statement and you are unable to locate the refund still, we request you to please share the following Refund Reference Number(RRN): 214815896013 with your Bank and raise a dispute with them, they will be
 able to check and help you to retrieve your refund amount.</div>
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We apologize once again for this inconvenience, and thank you for your patience and kindness.<br>
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Do not hesitate to contact us if you have any other inquiries.<br>
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Your Friends,<br>
The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4638106