Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 21 Jul 2022 09:08:26 +0000

Hi Maya Shamma,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="ltr">
<div style=""></div>
<div style="">
<div>
<div dir="ltr">
<div dir="ltr">Good morning </div>
<div dir="ltr">Thank you for your email..</div>
<div dir="ltr">My name is Rania zainulabeddin </div>
<div dir="ltr">Mobile :+97339666588</div>
<div dir="ltr">And attached is my credit note receipt. </div>
<div dir="ltr">I hope you can solve my problem as soon as possible as the credit note voucher expires soon . </div>
<div dir="ltr">Thank You again <img id="id-8EC4E245-77FC-4715-9590-B7B10137EF52" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM2MjUxNTcwNiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.jw8fR0nBYDf8Jv8K02Wy-_fGAI_cda6VnGcH0mrsGUY" data-id="2043362515706" alt="Image.jpeg" style="max-width: 100%"><span id="ms-outlook-ios-cursor"></span>
</div>
</div>
</div>
<div id="ms-outlook-mobile-signature">
<div>
<br>
</div>
Get <a href="https://aka.ms/o0ukef" style="" rel="noreferrer">Outlook for iOS</a>
</div>
</div>
</div>
<hr style="display:inline-block;width:98%">
<div id="divRplyFwdMsg" dir="ltr"><font style="font-size:11pt" color="#000000"><b></b></font></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Max &lt;[email-masked]&gt;<br>
<b>Sent:</b> Thursday, July 21, 2022 9:45:38 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#4637281] - Returns
</div>
<div> </div>

<div>
<div style="font-size:14px">
<div style="font-size:14px">
<div dir="ltr">
<div dir="ltr">​Hi Ranooyah,<br>
<br>
Thank you for reaching out to us and giving us the opportunity to serve you.<br>
</div>
<div dir="ltr">​</div>
<div dir="ltr">We are truly sorry to hear that you were not assisted properly by our store staff member. This is surely not the experience we want our customers to have when they shop with us.<br>
</div>
<div dir="ltr">​</div>
<div dir="ltr">We take matters like these very seriously. We have now forwarded the feedback to our store and they are surely going to make sure the same instance does not repeat.<br>
</div>
<div dir="ltr">​</div>
<div dir="ltr">We request you to please share with us the following details and we will ask the store team to contact you to help you resolve this asap:<br>
</div>
<div dir="ltr">​</div>
<div dir="ltr">1. Invoice of your order<br>
2. Your Full Name<br>
3. Contact Number<br>
</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">We hope this helps and have a great day! Stay Safe!<br>
</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">Your friends,<br>
The Support Team.</div>
</div>
</div>

</div>
</div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4637281