Subject: Note Added - [#4549722] Late collection
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 21 Jul 2022 07:06:56 +0000

Hi ,    Marniel Baul added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4549722    Subject:  Late collection   Requester: Wegood    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dear,</div>
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<div class="MsoNormal">Collection rebooked under <b><span style="color:blue">Collection
</span><strong><span style='font-family:"Calibri",sans-serif'>Reference</span></strong></b>
<b><span style="color:red">G21D5AF</span></b>. </div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Thanks and Regards,</span></div>
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<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Marneil Anne Baul-Sabocojan</span></b></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Customer Success Executive</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Direct Line: 97146076421</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Direct Line: 966115121821</span></div>
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<span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Email:
</span><span style='font-size:10.0pt;font-family:"Arial",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Trebuchet MS",sans-serif'>[email-masked]</span></a></span>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:red'>aramex.com</span></div>
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<div>From: Faraz Lohani &lt;[email-masked]&gt; <br>
<b>Sent:</b> Wednesday, July 20, 2022 6:36 PM<br>
<b>To:</b> Marniel Baul &lt;[email-masked]&gt;; Max &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#4549722] - Late collection</div>
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<div class="MsoNormal">Hi <a id="OWAAM1F9A01C571074774A6CC39C59B1C0C56" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Marniel Baul</span></a>,</div>
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<div class="MsoNormal">Please try again:</div>
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<div class="MsoNormal">Contact number : 971526011581</div>
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<b>From:</b> Marniel Baul &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Monday, July 18, 2022 9:41 AM<br>
<b>To:</b> Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4549722] - Late collection</div>
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<div class="MsoNormal">Dear,</div>
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<div class="MsoNormal">Booking got cancelled with reason: mobile is switched off. Please assist to check and advise further. Thanks.</div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Thanks and Regards,</span></div>
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<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Marneil Anne Baul-Sabocojan</span></b></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Customer Success Executive</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:red'>Aramex
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Direct Line: 97146076421</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Direct Line: 966115121821</span></div>
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<span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Email:
</span><span style='font-size:10.0pt;font-family:"Arial",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Trebuchet MS",sans-serif'>[email-masked]</span></a></span>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:red'>aramex.com</span></div>
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<b>From:</b> Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Sunday, July 17, 2022 5:12 PM<br>
<b>To:</b> Marniel Baul &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>; Ahmad Alawneh &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4549722] - Late collection</div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">A gentle reminder, Any update on this one? <br>
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Problem Statement: Late Collection <br>
Order Date : Jun 5, 2022<br>
Order ID: 9573053337<br>
AWB : 47722981515 <br>
Reference G123F80<br>
Address : New York University Abu Dhabi<br>
A3-617<br>
AE-AZ<br>
Sadiyat Island<br>
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Assistance Required: Need Urgent Collection<br>
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Issue Description: The return request was created on (06/30/22) and till now the items have not collected from the customer so kindly arrange the collection on priority basis.<br>
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Please contact the customer on (0526011581).<br>
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Regards, </span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Fri, 15 Jul at 9:24 PM
<span class="separator">, Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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A gentle reminder, Any update on this one? </span><span style="color:#183247"></span>
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Problem Statement: Late Collection <br>
Order Date : Jun 5, 2022<br>
Order ID: 9573053337<br>
<strong><span style="font-family:-apple-system">AWB : 47722981515 </span></strong>
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<strong><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Reference G123F80</span></strong><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Address : New York University Abu Dhabi<br>
A3-617<br>
AE-AZ<br>
Sadiyat Island</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Assistance Required: Need Urgent Collection<br>
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Issue Description: The return request was created on (06/30/22) and till now the items have not collected from the customer so kindly arrange the collection on priority basis.<br>
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Please contact the customer on (0526011581).<br>
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Regards, </span></div>
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