Subject: New Reply Received - Re: Your refund is on its way
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 21 Jul 2022 06:41:49 +0000

Hi Maya Shamma,  The customer has responded to the ticket.  Re: Your refund is on its way  Ticket comment <div dir="auto"><div>Can you please send the items I ordered the phone doesnot work, but the adress is clear please I will answer by email or whatsapp 0093700746371<br><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
</div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, Jul 21, 2022, 09:33 Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Hamasa​,</div>
<div dir="ltr">​</div>
<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div dir="ltr">​</div>
<div dir="ltr">We sincerely apologize for this inconvenience caused to you.<br>
</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">We have checked and as we can see the courier partner tried to contact you on the contact number shared when placing the order: +971504316898 thrice on 3 different days but didn't receive any response from your end.</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">The courier has now sent the items back to the warehouse. Unfortunately once the items have already been initiated as a return we are unable to reship the items.<br>
</div>
<div dir="ltr">​</div>
<div dir="ltr">We would request you to please simply order the same items again from our website if available.</div>
<div dir="ltr">​</div>
<div dir="ltr">We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.<br>
</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">Your Friends,<br>The Support Team.</div>
</div></div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4639970