Subject: New Reply Received - Shukran Points issue.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 19 Jul 2022 10:09:44 +0000

Hi Maya Shamma,  The customer has responded to the ticket.  Shukran Points issue.  Ticket comment <div dir="ltr">Dear Centrepoint,<div><br></div>
<div>As per your instructions i have cleared cache/cookies from my system browser, also reinstalled centerpoint app in my phone but still the same situation. </div>
<div><br></div>
<div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>- email address : <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>
</div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>- Country of access :  United Arab Emirates</div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>- type of device used: Computer/Laptop/Iphone</div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>- Application version: Do not know.</div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>- System version: Windows 11 Core i7 &amp; Windows 7 Core i7</div>
</div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><br></div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
<div style="font-family:Arial,Helvetica,sans-serif;font-size:small">Please do the needful. </div>
<div style="font-family:Arial,Helvetica,sans-serif;font-size:small"><br></div>
<div style="font-family:Arial,Helvetica,sans-serif;font-size:small">Regards</div>
<font color="#888888" style="font-family:Arial,Helvetica,sans-serif;font-size:small"><div><br></div>
<div>Naseem</div></font>
</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, Jul 19, 2022 at 12:01 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr">
<div dir="ltr">Hi Naseem,</div>
<div dir="ltr">
<div dir="ltr"></div>
<div><br></div>
<div>
<span>Thank you for reaching out to us and giving us the opportunity to serve you.<br> </span><br>
</div>
<div>We sincerely apologize for the issue you are facing however, we would advise you to please try clearing the cache/cookies of your browser and if you are using the App please try reinstalling/'updating it.<br><br>
</div>
<div>If the same problem persists, please provide us with the following details so that we can forward it for further assistance:</div>
<div>
<div>- email address :</div>
<div>- Country of access</div>
<div>- type of device used</div>
<div>- Application version.</div>
<div>- System version</div>
</div>
<div><br></div>
<div>We hope this helps and please do not hesitate to write back to us if you need further assistance. We will be happy to help!</div>
<div> <span> </span>
</div>
<div>Your Friends,</div>
<div dir="ltr">The Support Team.</div>
</div>
</div></div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4632716