Subject: New Reply Received - Shukran Points issue.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 19 Jul 2022 07:00:32 +0000

Hi Maya Shamma,  The customer has responded to the ticket.  Shukran Points issue.  Ticket comment <div dir="ltr">Thanks for your response. <div><br></div>
<div>Some glitch is there in your website. When I tried to click on Pay with Shukran suddenly it disappeared. <div><br></div>
<div>Please do the needful. </div>
<div><br></div>
<div>Regards</div>
<div><br></div>
<div>Naseem</div>
</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, Jul 19, 2022 at 10:21 AM Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
<div dir="ltr">
<div dir="ltr">Hi Naseem,</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">Thank you for getting in touch with us.</div>
<div><br></div>
<div dir="ltr">We sincerely apologies for the inconvenience caused to you.<br>
</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">We see that you are contacting regarding the Shukran points that you have gained from your purchases from our website. <br><br>
</div>
</div>
<div dir="ltr">Please note that Shukran pay differ from shukran point.</div>
<div dir="ltr"><br></div>
<div dir="ltr">To use your Shukran point, please follow the below steps:</div>
<div dir="ltr"><br></div>
<div dir="ltr">.Log in to your account at CentrepointStores.com. </div>
<div dir="ltr">​</div>
<div dir="ltr">.The 'Pay Shukrans' indicator on the payment page will help you decide how many points you can spend. </div>
<div dir="ltr">​</div>
<div dir="ltr">.Move the cursor to choose the amount of savings you want.</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">Feel free to get in touch if you need further assistance.<br><br>Your friends,<br>The Support Team </div>
</div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4632716