Subject: New Reply Received - Refund Money not receive
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 18 Jul 2022 07:50:06 +0000

Hi Maya Shamma,  The customer has responded to the ticket.  Refund Money not receive  Ticket comment <div dir="auto">
<div dir="auto">Do not declare that it is case resolved.<div dir="auto"><br></div>
<div dir="auto">I don't even receive any receipt or email or refund on my account.</div>
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<div dir="auto">Can you show me that email?</div>
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<div dir="auto">Until now I am not receiving the refund money.</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, Jul 18, 2022, 11:15 AM Max &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Catherine​,</div>
<div dir="ltr">​<br>
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<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We sincerely apologize for the issue you are facing however, we are following up with you regarding the following order number: 9577166084.<br><br>We have checked and as we can see a refund of amount AED42.00 has been successfully processed on 7/5/22 to the card ending in3854. An email notification regarding the same was sent to your email address.<br><br>Note: Credit/Debit card issuing banks may take up to 7-14 working days to process the transaction in some cases.<br><br>We hope this this helps and have a great day! Stay Safe!<br><br>Your Friends,<br>The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4628995