Subject: Ticket Assigned - Re: We’ve received your return request.
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 18 Jul 2022 07:10:27 +0000

Hi Maya Shamma,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your return request.  Hello,
I only need exchange of size not return.the item is exclusive only online hence I cannot exchange to any branch
    On Monday, July 18, 2022 at 09:10:17 AM GMT+4, Max Fashion <[email-masked]> wrote:  
 
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We’ve received your return request.

Hi jonalyn johnston, thank you for getting in touch with us. Here’s how your return 1002888961 for order 9578424810 will work.Our delivery partner will pick up your return in around 2-5 business days.
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|  Order Details   |
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Item
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Description
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Total Price
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|  Solid Shirt with Long Sleeves and Button Closure  |
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| Color: Brown |
|  Size: M  |
| Quantity: 1 |

  |  AED 52.5  |

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|  Solid Collared Dress with Short Sleeves and Tie-Up Belt  |
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| Color: Brown |
|  Size: L  |
| Quantity: 1 |

  |  AED 63.7  |

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|  Total | AED 116.2  |

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1. Box up your return
 
 Please include the invoice, price tags and any warranty information. 
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2. Hand over your return
 
Our delivery partner will pick it up from your doorstep. 
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3. Receive your refund
 
 This will be issued after we receive your products in our warehouse and conduct a quality check. 
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Here's how your refund works:
    
   - If you’ve paid by Cash on Delivery, your refund will be credited to your My Credit balance under your account.
   - Refunds to your Credit Card or Debit Card may take 4-15 business days to process.
   - Refunds for any Shukrans, Gift Cards or Return Vouchers you’ve spent will also be credited to your My Credit balance.
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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4629123