Subject: New Reply Received - Attention Mr. CEO Kabir Lumba
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 17 Jul 2022 12:22:59 +0000

Hi Maya Shamma,  The customer has responded to the ticket.  Attention Mr. CEO Kabir Lumba  Ticket comment <div>Mr. CEO<br>
</div>
<div><div class="gmail_quote"><blockquote class="gmail_quote" style="margin:0px 0px 0.8ex;border-right-width:1px;border-right-style:solid;border-right-color:rgb(204,204,204);padding-right:1ex">
<div>What is happening at Max's electronic branch in the Kingdom of Saudi Arabia harms your great company.<br>
</div>
<div>Wrong requests are sent and different from what is displayed. When the displayed product is requested, it is rejected. Customer service has been contacted more than once regarding this matter. I received the product of a different color and requested to replace the product with the required product so as not to lose the applicable discount, but they refused.  That and I informed the customer service that I will escalate this to you, but they did not care about the matter and told me that you can file a complaint with the Ministry of Commerce as well. This is not customer service, but it is the abuse of customers<br>
</div>
<div>I think that your honor will not accept this insult to the customers of your great company<br>
</div>
<div dir="auto">Order No 6155587738</div>
<div dir="auto">Name : Ahmed Badr Mohamed.</div>
<div dir="auto">Phone : 00966554000276</div>
<div dir="auto">Attached are the photos of the requested product and the product received and documented by the customer service abuse<br>
</div>
<div dir="auto">
<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM2MDkwOTUxMywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.K8YWvxLh8Hg6urxCUagIgS2i0CV8lvZ4lwPo3ga5rPA" data-id="2043360909513" style="width:462px;max-width:100%"></div>
<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM2MDkwOTUxNiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.1tlY-JalK6I2G8NHVxkRPX3VaohHWPXPDIcLi0A_--k" data-id="2043360909516" style="width:562px;max-width:100%"></div>
<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM2MDkwOTUxNywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.0ekwDnCc_N7zmm0tHDJfkBjVVQwS77rIa3gceQuTur4" data-id="2043360909517" style="width:462px;max-width:100%"></div>
<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM2MDkwOTUxMSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.BbwyLKWL_QYW0zOMpI-H0LPGHCJECDifuLrp0ddVeKg" data-id="2043360909511" style="width:462px;max-width:100%"></div>
<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM2MDkwOTUxMiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.C3MPEIVYfKgu-9SDXSNeCVIS9Kz8HY3TNz20BAR5RNM" data-id="2043360909512" style="width:736px;max-width:100%"></div>
<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM2MDkwOTUxNCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.rnYNpI9ebyFh1eWiEIpiNgGS8s99ELKINcKKSg5iReQ" data-id="2043360909514" style="width:736px;max-width:100%"></div>
<br>
</div>
</blockquote></div></div>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4626377