Subject: New Reply Received - Attention Mr. CEO Kabir Lumba
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 17 Jul 2022 12:03:54 +0000

Hi Maya Shamma,  The customer has responded to the ticket.  Attention Mr. CEO Kabir Lumba  Ticket comment <div>Mr. CEO<br>
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<div><div class="gmail_quote"><blockquote class="gmail_quote" style="margin:0px 0px 0.8ex;border-right-width:1px;border-right-style:solid;border-right-color:rgb(204,204,204);padding-right:1ex">
<div>What is happening at Max's electronic branch in the Kingdom of Saudi Arabia harms your great company.<br>
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<div>Wrong requests are sent and different from what is displayed. When the displayed product is requested, it is rejected. Customer service has been contacted more than once regarding this matter. I received the product of a different color and requested to replace the product with the required product so as not to lose the applicable discount, but they refused.  That and I informed the customer service that I will escalate this to you, but they did not care about the matter and told me that you can file a complaint with the Ministry of Commerce as well. This is not customer service, but it is the abuse of customers<br>
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<div>I think that your honor will not accept this insult to the customers of your great company<br>
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<div dir="auto">Order No 6155587738</div>
<div dir="auto">Name : Ahmed Badr Mohamed.</div>
<div dir="auto">Phone : 00966554000276</div>
<div dir="auto">Attached are the photos of the requested product and the product received and documented by the customer service abuse<br>
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<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM2MDkwNzQwNCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.LztHj0h51NL-wKjuzJ-yYOqeNCv4n0NfYwaxZ7eFgJs" data-id="2043360907404" style="width:462px;max-width:100%"></div>
<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM2MDkwNzQwNiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.lV-9L-_FMnTU5hahTQ3amKfLuE_tV2vLqaKBSdGCAkM" data-id="2043360907406" style="width:562px;max-width:100%"></div>
<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM2MDkwNzQwNywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.-F88f5C7J-Yoaqo_dbv3Qe7XIRcZieOCO3qJL9tdUFk" data-id="2043360907407" style="width:462px;max-width:100%"></div>
<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM2MDkwNzQwMiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.z4TUwPITyInrdTTF7ny3OPsE8Fwn7_Qd65sivNxqcWA" data-id="2043360907402" style="width:462px;max-width:100%"></div>
<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM2MDkwNzQwMywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.R2WpMu-I7xia1gFHxeBz02QWat4kGRjRg877I_CoexQ" data-id="2043360907403" style="width:736px;max-width:100%"></div>
<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM2MDkwNzQwNSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.dxL6It_K_HMNtMBNSICBQTzkEKD21IJstIrK3t1G9T8" data-id="2043360907405" style="width:736px;max-width:100%"></div>
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  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4626377