Subject: Note Added - [#4576474] Conversation with gratzel
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 16 Jul 2022 18:24:54 +0000

Hi ,    Gavin D'Sylva added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4576474    Subject:  Conversation with gratzel   Requester: gratzel    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi Hussain ,</div>
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<div class="MsoNormal">Customer not reachable on the number below.</div>
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<div class="MsoNormal">Regards </div>
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<div class="MsoNormal">Gavin </div>
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<div>From: Lifestyle Gardens &lt;[email-masked]&gt;
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<b>Sent:</b> Saturday, July 16, 2022 10:22 PM<br>
<b>To:</b> Gavin D'Sylva &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#4576474] - Conversation with gratzel</div>
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<div class="MsoNormal">Dear Sir,</div>
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<div class="MsoNormal">We tried to contact the customer but the contact was not reachable.</div>
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<div class="MsoNormal">Thanks &amp; Regards</div>
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<div class="MsoNormal">Astha</div>
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<b>From:</b> Gavin D'Sylva &lt;[email-masked]&gt;
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<b>Sent:</b> Friday, July 15, 2022 4:07 PM<br>
<b>To:</b> Lifestyle Gardens &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4576474] - Conversation with gratzel</div>
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<div class="MsoNormal">Get <a href="https://aka.ms/o0ukef" rel="noreferrer">Outlook for iOS</a>
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<b><span style="color:black">From:</span></b><span style="color:black"> Jainul Ameer Mohammed Hussain &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Sent:</b> Friday, July 15, 2022 3:39:04 PM<br>
<b>To:</b> Akshay Berry &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; cp ibnbattuta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Gavin D'Sylva &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4576474] - Conversation with gratzel</span> </div>
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<div class="xmsonormal">Hi <a id="OWAAMB0509517F6364E34A2075A064CEFDA4D" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Gavin D'Sylva</span></a>
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<div class="xmsonormal">Kindly request you to check and resolve following customer query…</div>
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<div class="xmsonormal">Best Regards!</div>
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<div class="xmsonormal">M.Hussain</div>
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<div class="xmsonormal">Sr. Executive – Retail Operations</div>
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<div class="xmsonormal">M : +971 561 997 151</div>
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<b>From:</b> Akshay Berry &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Friday, July 15, 2022 3:35 PM<br>
<b>To:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Jainul Ameer Mohammed Hussain &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; cp ibnbattuta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4576474] - Conversation with gratzel</div>
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<a id="OWAAM1204A42B61BE477D996363592321346B" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Jainul Ameer Mohammed Hussain</span></a>,</div>
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<div class="xmsonormal">Reminder.</div>
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<div class="xmsonormal">Customer's contact number: 0504095288</div>
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<div class="xmsonormal">Regards,</div>
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<div class="xmsonormal"><img width="122" height="58" style="width:1.2708in;height:.6041in" id="x_Picture_x0020_58" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM2MDgzODEyMywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.aR6RD-jH3Meg9NO5BOnbr8SQajMjy5xAtU8F6NsiOnA" data-id="2043360838123" alt="Logo

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<div class="xmsonormal"><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Akshay Berry</span></b></div>
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<div class="xmsonormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#242424;background:white'>Vendor Support &amp; Escalations Specialist</span></div>
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<div class="xmsonormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>T: +971 4 5172125</span></div>
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<div class="xmsonormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Landmark Group HQ, Marina, Dubai, UAE</span></div>
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Sunday, July 10, 2022 8:45 AM<br>
<b>To:</b> Jainul Ameer Mohammed Hussain &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4576474] - Conversation with gratzel</div>
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<div class="xmsonormal"><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>Hi Team,<br>
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Kindly any update us on the below, thank you for your help!<br>
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Regards,<br>
M.Murshed</span></div>
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<div class="xmsonormal"><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>On Sun, 3 Jul at 8:12 PM
<span class="xseparator">, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="xmsonormal"><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>Hi Team,</span></div>
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<div class="xmsonormal"><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>​Please assist us on this.</span></div>
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<div class="xmsonormal"><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>Issue description: The customer purchased from the store, and when she came back to the home, she realized that the product packaging is different from the content, so
 please check and advise.</span></div>
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<div class="xmsonormal"><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>Please check the attached images.</span></div>
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<div class="xmsonormal"><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>Customer's contact number: 504095288</span></div>
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<div class="xmsonormal"><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>Thanks for your help!</span></div>
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<div class="xmsonormal"><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>Regards,</span></div>
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<div class="xmsonormal"><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>Aya.</span></div>
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