Subject: Note Added - [#4574265] Delivery
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 05 Jul 2022 11:04:37 +0000

Hi ,    Miytha AlHarrasi added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4574265    Subject:  Delivery   Requester: احمد سعيد    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:EN-US">Noted on this.
</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:EN-US"></span></div>
<div> </div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<div class="MsoNormal"><b><span lang="EN-US"></span></b></div>
</div>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From:<span lang="EN-US"> Akshay Berry &lt;[email-masked]&gt;
<br>
<b>Sent:</b> 5 July 2022 14:00<br>
<b>To:</b> Miytha AlHarrasi &lt;[email-masked]&gt;; Max &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Akramullah Khan &lt;[email-masked]&gt;; Debesh Datta &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#4574265] - Delivery</span>
</div>
<div></div>
<div></div>

<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<div class="MsoNormal">
<span lang="EN-US" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:red;background:yellow'>External e-mail, please be cautious when opening attachments or clicking links.</span><span lang="EN-US" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span lang="EN-US" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'> </span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span lang="EN-US" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'> </span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span lang="EN-US">Thanks <a id="OWAAM7DB260C167DC40AD956A2576B128FD4F" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Miytha AlHarrasi</span></a>,</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="EN-US"></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span lang="EN-US">Return shipment asap to WH asap for refund process.</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="EN-US"></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span lang="EN-US">Regards,</span></div>
<div></div>
<div></div>
<div>
<div class="MsoNormal">
<span lang="EN-US"><img width="122" height="58" style="width:1.2708in;height:.6041in" id="Picture_x0020_2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM1NjYxNTU2MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.nAskdCG5cKjOJd1bBzVkV_N8HNarhWiwH5bDj0Sa8mM" data-id="2043356615560" alt="Logo

Description automatically generated"></span><b><span lang="EN-US" style="font-size:12.0pt"></span></b>
</div>
<div></div>
<div></div>
<div class="MsoNormal"><b><span lang="EN-US" style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Akshay Berry</span></b></div>
<div></div>
<div></div>
<div class="MsoNormal">
<span lang="EN-US" style='font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#242424;background:white'>Vendor Support &amp; Escalations Specialist</span><b><span lang="EN-US" style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'></span></b>
</div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="EN-US" style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>T: +971 4 5172125</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="EN-US" style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Landmark Group HQ, Marina, Dubai, UAE</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal"><span lang="EN-US"></span></div>
<div> </div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<div class="MsoNormal">
<b><span lang="EN-US">From:</span></b><span lang="EN-US"> Miytha AlHarrasi &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Tuesday, July 5, 2022 1:50 PM<br>
<b>To:</b> Akshay Berry &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Akramullah Khan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Debesh Datta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4574265] - Delivery</span>
</div>
<div></div>
<div></div>
</div>
</div>
<div class="MsoNormal"><span lang="EN-US"></span></div>
<div> </div>
<div></div>
<div>
<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
</span></i></b><span style="color:indianred"></span>
</div>
<div></div>
<div></div>
<div>
<div class="MsoNormal"><span lang="EN-US">Dear Ashkay, </span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="EN-US"></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span lang="EN-US">Shipment has been refused by the customer, thus it has been retuned back to Ops.
</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="EN-US"></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span lang="EN-US">Br, </span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="EN-US"></span></div>
<div> </div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<div class="MsoNormal">
<b><span lang="EN-US">From:</span></b><span lang="EN-US"> Akshay Berry &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> 5 July 2022 13:31<br>
<b>To:</b> Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Miytha AlHarrasi &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Akramullah Khan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Debesh Datta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4574265] - Delivery</span>
</div>
<div></div>
<div></div>
</div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<div class="MsoNormal">
<span lang="EN-US" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:red;background:yellow'>External e-mail, please be cautious when opening attachments or clicking links.</span><span lang="EN-US" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span lang="EN-US" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'> </span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span lang="EN-US" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'> </span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span lang="EN-US"><a id="OWAAM87F37A5EA98A460A842AFA9E3B1F9823" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Miytha AlHarrasi</span></a>,</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="EN-US"></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span lang="EN-US">Reminder for delivery below. Customer complaining on Social Media.</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="EN-US"></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span lang="EN-US">Order ID: 1675011472</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="EN-US">Tracking ID: LMK0010022621</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="EN-US"></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span lang="EN-US">Regards,</span></div>
<div></div>
<div></div>
<div>
<div class="MsoNormal">
<span lang="EN-US"><img width="122" height="58" style="width:1.2708in;height:.6041in" id="Picture_x0020_58" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM1NjYxNTU2MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.nAskdCG5cKjOJd1bBzVkV_N8HNarhWiwH5bDj0Sa8mM" data-id="2043356615560" alt="Logo

Description automatically generated"></span><b><span lang="EN-US" style="font-size:12.0pt"></span></b>
</div>
<div></div>
<div></div>
<div class="MsoNormal"><b><span lang="EN-US" style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Akshay Berry</span></b></div>
<div></div>
<div></div>
<div class="MsoNormal">
<span lang="EN-US" style='font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#242424;background:white'>Vendor Support &amp; Escalations Specialist</span><b><span lang="EN-US" style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'></span></b>
</div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="EN-US" style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>T: +971 4 5172125</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="EN-US" style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Landmark Group HQ, Marina, Dubai, UAE</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal"><span lang="EN-US"></span></div>
<div> </div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<div class="MsoNormal">
<b><span lang="EN-US">From:</span></b><span lang="EN-US"> Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Sunday, July 3, 2022 12:59 PM<br>
<b>To:</b> <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4574265] - Delivery</span>
</div>
<div></div>
<div></div>
</div>
</div>
<div class="MsoNormal"><span lang="EN-US"></span></div>
<div> </div>
<div></div>
<div>
<b><i><span lang="EN-US" style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
</span></i></b><span lang="EN-US" style="color:indianred"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div>
<div>
<div>
<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">Hi Team, <br>
<br>
Problem Statement: Late delivery<br>
<br>
Order Date: Jun 21, 2022<br>
Order ID: 1675011472<br>
Tracking ID: LMK0010022621<br>
<br>
Assistance Required: Need urgent delivery<br>
Issue Description: The order was shipped on Jun 21, 2022 but still not delivered to the customer.<br>
Please deliver the order on priority.<br>
<br>
Regards,<br>
Maya.</span></div>
<div></div>
<div></div>
</div>
</div>
</div>
<div class="MsoNormal">
<span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span lang="EN-US" style="font-size:1.0pt;font-family:fdtktid;color:white">4574265:1125156</span><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">
</span>
</div>
<div></div>
<div></div>
</div>
</div>
<div class="MsoNormal">
<span lang="EN-US">This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission
 or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited
 and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result
 of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof.
<a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a> <br>
________________________________________<br>
</span><span lang="EN-US" style='font-size:10.0pt;font-family:"Cambria",serif;color:#928E8E'>This message is intended for the addressee only and may contain confidential or privileged information. The communication is the property of ASYAD Group S.A.O.C. and
 its affiliates and may contain copyright material or intellectual property of ASYAD Group S.A.O.C. and/or any of its related entities or of third parties. If you are not the intended recipient of the communication or have received the communication in error,
 please notify the sender or ASYAD Group S.A.O.C. immediately, return the communication (in entirety) and delete the communication (in entirety and copies included) from your records and systems. Unauthorized use, disclosure or copying of this communication
 or any part thereof is strictly prohibited and may be unlawful. </span><span lang="EN-US"></span>
</div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<br>
________________________________________<br>
<span style='font-size:10.0pt;font-family:"Cambria",serif;color:#928E8E'>This message is intended for the addressee only and may contain confidential or privileged information. The communication is the property of ASYAD Group S.A.O.C. and its affiliates and
 may contain copyright material or intellectual property of ASYAD Group S.A.O.C. and/or any of its related entities or of third parties. If you are not the intended recipient of the communication or have received the communication in error, please notify the
 sender or ASYAD Group S.A.O.C. immediately, return the communication (in entirety) and delete the communication (in entirety and copies included) from your records and systems. Unauthorized use, disclosure or copying of this communication or any part thereof
 is strictly prohibited and may be unlawful. </span>
</div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span lang="EN-US">This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission
 or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited
 and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result
 of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof.
<a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a> <br>
________________________________________<br>
</span><span lang="EN-US" style='font-size:10.0pt;font-family:"Cambria",serif;color:#928E8E'>This message is intended for the addressee only and may contain confidential or privileged information. The communication is the property of ASYAD Group S.A.O.C. and
 its affiliates and may contain copyright material or intellectual property of ASYAD Group S.A.O.C. and/or any of its related entities or of third parties. If you are not the intended recipient of the communication or have received the communication in error,
 please notify the sender or ASYAD Group S.A.O.C. immediately, return the communication (in entirety) and delete the communication (in entirety and copies included) from your records and systems. Unauthorized use, disclosure or copying of this communication
 or any part thereof is strictly prohibited and may be unlawful. </span><span lang="EN-US"></span>
</div>
<div></div>
<div></div>
</div>

<br>
________________________________________<br>
<span style="font-size:10pt; font-family: 'Cambria','times new roman','garamond',serif; color:#928E8E">This message is intended for the addressee only and may contain confidential or privileged information. The communication is the property of ASYAD Group
 S.A.O.C. and its affiliates and may contain copyright material or intellectual property of ASYAD Group S.A.O.C. and/or any of its related entities or of third parties. If you are not the intended recipient of the communication or have received the communication
 in error, please notify the sender or ASYAD Group S.A.O.C. immediately, return the communication (in entirety) and delete the communication (in entirety and copies included) from your records and systems. Unauthorized use, disclosure or copying of this communication
 or any part thereof is strictly prohibited and may be unlawful. </span>
<div></div>
</blockquote></div>