Subject: New Reply Received - Shukran
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 05 Jul 2022 05:56:16 +0000

Hi Maya Shamma,  The customer has responded to the ticket.  Shukran  Ticket comment <div dir="ltr">Thank you for your response. I will contact Shukran.<div><br></div>
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<div>On Tue, Jul 5, 2022 at 9:49 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Jirajah​,</div>
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<div dir="ltr">Thank you for contacting us.<br><br>Please accept our full apologies for the inconvenience and delay we have caused.<br><br>We have checked and as we can see your Shukran card (1800000044319543) has already linked to this Email id (<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>).</div>
<div dir="ltr">Please note that we are unable to make these changes or check your details with Shukran as Shukran is a third party provider and we do not have access to your account with them. </div>
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<div dir="ltr">We will request you to please get in touch with Shukran on the following and they will be able to help you to check and resolve this: 8007485726 or <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>.</div>
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<div dir="ltr">Thanks for your cooperation and understanding with us.<br><br>Do not hesitate to contact us if you have any other inquiries.<br><br>Your Friends,<br>Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4584262