Subject: Ticket Assigned - Voucher Issue
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 03 Jul 2022 12:20:23 +0000

Hi Maya Shamma,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Voucher Issue Dear Team,     We kindly ask you to assist on the following issue.     Problem Statement: Voucher Issue  Customer Name: Michelle Ahmed  Contact Number: 0585075030  Assistance Required: Arrange A Call With The Customer     Issue Description: The customer had an issue regarding the delivery of her order and he was very upset with our service, we offered him a voucher worth (25 AED). The customer was told that the voucher she is being given is for online purchase and after receiving the voucher she disagreed to use the voucher and she wants a voucher that can be used in the store or a cash refund. The customer is asking to arrange a call for her.     Please check and do the needful.     Regards,  Ziena. https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4575858