Subject: Note Added - [#4551759] Drop Payment
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 03 Jul 2022 09:33:12 +0000

Hi ,    Geetanjali Gadpelly added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4551759    Subject:  Drop Payment   Requester: Ayman mohamed ali    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi,</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">Forwarded as per request</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal"><b></b></div>
</div>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Rahul Nerkar (TCS) &lt;[email-masked]&gt;
<br>
<b>Sent:</b> Saturday, July 02, 2022 1:04 PM<br>
<b>To:</b> Centrepoint &lt;[email-masked]&gt;; Escalations Dxbteam &lt;[email-masked]&gt;; Mohammad Shababe Quamar &lt;[email-masked]&gt;; Faraz Lohani &lt;[email-masked]&gt;; Malik Ismail &lt;[email-masked]&gt;;
 Reddy Prasad &lt;[email-masked]&gt;; Geetanjali Gadpelly &lt;[email-masked]&gt;; Shajan Joy &lt;[email-masked]&gt;; Ajith Pillai &lt;[email-masked]&gt;<br>
<b>Cc:</b> Rohit Kamath (TCS) &lt;[email-masked]&gt;; Sonal Gyanchandani (TCS) &lt;[email-masked]&gt;; Priyanka Gadiya (TCS) &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#4551759] - Drop Payment</div>
<div></div>
<div></div>

<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<div class="MsoNormal"><span style="font-size:12.0pt;color:black">Dear Shababe Sir,/Geetanjali,</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:12.0pt;color:black"></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:12.0pt;color:black">Can you some one please forward trailing email to Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; because it is undelivered from my email ID.</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:12.0pt;color:black"></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:12.0pt;color:black">Sorry for your inconvenience.</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:12.0pt;color:black"></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:12.0pt;color:black">Regards, </span></div>
<div></div>
<div></div>
<div>
<div class="MsoNormal"><span style="font-size:12.0pt;color:black">Rahul Nerkar.</span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:12.0pt;color:black"></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:12.0pt;color:black"></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:12.0pt;color:black"></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:12.0pt;color:black"></span></div>
<div> </div>
<div></div>
</div>
<div class="MsoNormal" align="center" style="text-align:center">
<hr align="center">
</div>
<div id="divRplyFwdMsg">
<div class="MsoNormal">
<b><span style="color:black">From:</span></b><span style="color:black"> Rahul Nerkar (TCS) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Sent:</b> Saturday, July 2, 2022 1:58 PM<br>
<b>To:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mohammad Shababe Quamar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Malik Ismail &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Reddy Prasad &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Geetanjali Gadpelly &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Shajan Joy &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ajith Pillai &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Rohit Kamath (TCS) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Sonal Gyanchandani (TCS) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Priyanka Gadiya (TCS)
 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Re: [#4551759] - Drop Payment</span> </div>
<div></div>
<div></div>
<div>
<div class="MsoNormal"> </div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal"><span style="font-size:12.0pt;color:black">Dear Team,</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<span style="font-size:12.0pt;color:black">As mentioned in trailing mail deduction amount KWD 40.20/- but in KPAY it is showing KWD 4.20/- as per mention transaction ID-</span><span style="font-size:10.5pt;color:black;background:white">215722006007.</span><span style="font-size:12.0pt;color:black"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<span style="font-size:10.5pt;color:black;background:white"><br>
<br>
</span><span style="font-size:12.0pt;color:black"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<span style="font-size:10.5pt;color:black;background:white">FYR KPAY Screen shot attached.</span><span style="font-size:12.0pt;color:black"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<span style="font-size:10.5pt;color:black;background:white"><br>
<br>
</span><span style="font-size:12.0pt;color:black"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<span style="font-size:10.5pt;color:black;background:white">Please confirmed amount then I will process refund.</span><span style="font-size:12.0pt;color:black"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:12.0pt;color:black"></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:12.0pt;color:black"></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<span style="font-size:12.0pt;color:black"><img width="1366" height="768" style="width:14.2291in;height:8.0in" id="Picture_x0020_2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM1NTk4MjQ0MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.LfgOBhj_B-BAR5aL4uj06l1HDdxdy9K-tbeevfoNgAw" data-id="2043355982440"></span><span style="font-size:12.0pt;color:black"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:12.0pt;color:black"></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:12.0pt;color:black">Regards,</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:12.0pt;color:black"></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:12.0pt;color:black">Rahul Nerkar.</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal" align="center" style="text-align:center">
<hr align="center">
</div>
<div id="x_divRplyFwdMsg">
<div class="MsoNormal">
<b><span style="color:black">From:</span></b><span style="color:black"> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Sent:</b> Saturday, July 2, 2022 7:04 AM<br>
<b>To:</b> Rahul Nerkar (TCS) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4551759] - Drop Payment</span> </div>
<div></div>
<div></div>
<div>
<div class="MsoNormal"> </div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
</span></i></b><span style="color:indianred"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt">Hi Team,<br>
<br>
Deduction Amount: KWD 40.20<br>
Deduction Date: June 6, 2022<br>
Transaction ID: 215722006007<br>
Payment Mode: KNET.<br>
<br>
Assistance Required: Process the refund.<br>
Issue Description: As per customer confirmation, the amount has been deducted from his account.<br>
Please check and do the needful.<br>
<br>
Regards,</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt">Mazin Bassi</span></div>
<div></div>
<div></div>
</div>
<div>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<div class="MsoNormal">
<span style="font-size:10.5pt">On Thu, 30 Jun at 5:10 PM <span class="xxseparator">
, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
</span></span><span class="xxseparator"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt">Hi Team,<br>
<br>
Deduction Amount: KWD 40.20<br>
Deduction Date: June 6, 2022</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt">Transaction ID: 215722006007</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt">Payment Mode: KNET.<br>
<br>
Assistance Required: Process the refund.<br>
Issue Description: As per customer confirmation, the amount has been deducted from his account.<br>
Please check and do the needful.<br>
<br>
Regards,</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt">Maya.</span></div>
<div></div>
<div></div>
</div>
</div>
</div>
</blockquote>
</div>
</div>
<div class="MsoNormal">
<span style="font-size:10.5pt"><br>
</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>4551759:1125156</span><span style="font-size:10.5pt">
</span>
</div>
<div></div>
<div></div>
</div>
</div>
</div>
</div>

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the
 original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have
 received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any
 delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. <a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a>
</blockquote></div>