Subject: New Reply Received - Return Request and Refunds of Items Ref Order # 7375988652
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 03 Jul 2022 08:39:45 +0000

Hi Maya Shamma,  The customer has responded to the ticket.  Return Request and Refunds of Items Ref Order # 7375988652  Ticket comment <div dir="ltr">
<div class="gmail_default" style="font-family:trebuchet ms,sans-serif;font-size:small;color:#000000">Dear Team</div>
<div class="gmail_default" style="font-family:trebuchet ms,sans-serif;font-size:small;color:#000000"><br></div>
<div class="gmail_default" style="font-family:trebuchet ms,sans-serif;font-size:small;color:#000000">I have purchased online from Max numerous times in the past, your courier partner will know the location very well. Also, my number is mentioned. Why didn't they call me even once?</div>
<div class="gmail_default" style="font-family:trebuchet ms,sans-serif;font-size:small;color:#000000">Please don't give these kinds of excuses while they have not made a single attempt to collect the items. Address and contact details (clearly updated in my profile) are given below again for your reference. Please update when they can collect.</div>
<div class="gmail_default" style="font-family:trebuchet ms,sans-serif;font-size:small;color:#000000"><br></div>
<div class="gmail_default" style="font-family:trebuchet ms,sans-serif;font-size:small;color:#000000">Flat #31</div>
<div class="gmail_default" style="font-family:trebuchet ms,sans-serif;font-size:small;color:#000000">Building 1554</div>
<div class="gmail_default" style="font-family:trebuchet ms,sans-serif;font-size:small;color:#000000">Road 8131</div>
<div class="gmail_default" style="font-family:trebuchet ms,sans-serif;font-size:small;color:#000000">Shakurah</div>
<div class="gmail_default" style="font-family:trebuchet ms,sans-serif;font-size:small;color:#000000">Budaiya Governorate </div>
<div class="gmail_default" style="font-family:trebuchet ms,sans-serif;font-size:small;color:#000000">Kingdom of Bahrain</div>
<div class="gmail_default" style="font-family:trebuchet ms,sans-serif;font-size:small;color:#000000"><br></div>
<div class="gmail_default" style="font-family:trebuchet ms,sans-serif;font-size:small;color:#000000">Contact: +973 3592 4578</div>
<div class="gmail_default" style="font-family:trebuchet ms,sans-serif;font-size:small;color:#000000"><br></div>
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<span style="font-family:'trebuchet ms',sans-serif">Regards</span><br style="font-family:'trebuchet ms',sans-serif"><span style="font-family:'trebuchet ms',sans-serif">Naufal</span><br>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, Jul 3, 2022 at 11:32 AM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
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<div dir="ltr">Hi Naufal,</div>
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<div dir="ltr">Thank you for contacting us.<br><br>Please accept our apologies for the inconvenience caused.<br><br>We have been notified by the courier partner that two attempts have been done to collect from you without any success.<br><br>Could you please confirm to us the address information (house number - neighborhood - street - city) and provide us with an active alternate contact number to serve you as it should.<br><br>Do not hesitate to contact us if you have any other inquiries.<br><br>Your Friends,<br>The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4574189