Subject: New Reply Received - Wrong order delivered
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 03 Jul 2022 08:13:04 +0000

Hi Maya Shamma,  The customer has responded to the ticket.  Wrong order delivered  Ticket comment <div>Hello,</div>
<div><br></div>
<div>I need to receive the skirt from the initial order today or tomorrow morning.<br><br><div dir="ltr">
<div><span style="background-color: rgba(255, 255, 255, 0)">Kind Regards,</span></div>
<span style="background-color: rgba(255, 255, 255, 0)">Ghada</span><div><br></div>
<div>Sent from my iPhone</div>
</div>
<div dir="ltr">
<br><blockquote></blockquote>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Jul 3, 2022, at 11:11, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
</div>
<blockquote><div dir="ltr"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Ghada​,</div>
<div dir="ltr">​</div>
<div dir="ltr">Thank you for teaching out to us.<br>
</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">We sincerely apologize for the inconvenience caused to you. This is definitely not the kind of experience we want you to have when shopping with us. </div>
<div dir="ltr">​</div>
<div dir="ltr">We have forwarded the images you have shared with our concerned team to ensure the same does not repeat. </div>
<div dir="ltr">Also, we have created a return request for this item, our courier partner will be in touch with you within 3-5 working days to arrange the collection with you.<br>
</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">Once the courier has delivered the item to our warehouse, a refund for the same will be processed and you will receive an email notification for the same once the refund gets processed.<br>
</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">We hope this helps and have a great day! Stay Safe!<br>
</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">Your Friends,<br>The Support Team.<br>
</div>
</div></div>

	

</div>
</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4574104