Subject: New Reply Received - Re: Order confirmed!
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 02 Jul 2022 09:39:00 +0000

Hi Maya Shamma,  The customer has responded to the ticket.  Re: Order confirmed!  Ticket comment <div dir="auto">Hi, my concern is already solved,<div dir="auto"> Thank you..<div dir="auto"><br></div>
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<div>On Sat, 2 Jul 2022, 12:19 Max, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 4565762</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="ltr">Maya Shamma : </div>
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<span>Hi Sandeep,</span> <br><br>Thank you for contacting us and giving us the opportunity to serve you.<br><br>Accept our full apologies for the inconvenience we have caused. However, the products can be returned within 14 days through one of the following options:</div>
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<div dir="ltr">1- You can contact the customer support team at (8000629) to book an appointment to receive the product to be returned.</div>
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<div dir="ltr">2- You can also book an appointment for receiving the returned product online by logging in to your account and going to the order history and then clicking on “Order number” from this page (<a href="https://www.maxfashion.com/qr/en/" rel="noreferrer" target="_blank">https://www.maxfashion.com/qr/en/</a>), and selecting the products that you want to return.<br>
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<div dir="ltr">3- You can visit the nearest branch of (Max) and return the product to the branch.<br><br>Do not hesitate to contact us if you have any other inquiries.<br><br>Your friends,<br>Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4565762