Subject: New Reply Received - Re: Congrats! Here’s your Gift Voucher
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 02 Jul 2022 08:07:28 +0000

Hi Maya Shamma,  The customer has responded to the ticket.  Re: Congrats! Here’s your Gift Voucher  Ticket comment <div dir="auto">Giid morning</div>
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<div dir="auto">Here is the message iget when i apply the voucher</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, Jun 30, 2022 at 1:20 PM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 4557697</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div dir="ltr">Maya Shamma : </div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Inas,<br><br>
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<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to serve you.<br>
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<div dir="ltr">We apologize for the inconvenience caused.</div>
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<div dir="ltr">We kindly ask you to provide us with a screenshot of the error that occurs when applying the voucher so that we can assist you optimally.<br><br>Be assured that any problem you encounter when shopping with us will be resolved in a way that makes you satisfied, your happiness and comfort is important to us.<br><br>Feel free to contact us if you need further assistance.<br><br>Your Friends,<br>Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4557697