Subject: New Reply Received -
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 15 Jun 2022 19:48:46 +0000

Hi Maya Shamma,  The customer has responded to the ticket.    Ticket comment <div dir="auto">Its ok no problem i tell only so that next time pls,,check the items bfor delivered thank you</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, 15 Jun 2022, 10:47 pm Splash, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Fatima,</div>
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<div><span>Thank you for contacting us.</span></div>
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<div><span>We deeply apologise for the experience you went through, and we would like to inform you that this is not the experience we would like our customers to have with us and that we seek to develop our services to have the best shopping experience with us next time.</span></div>
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<br>We are really sorry if it took longer than usual to get back to you.</div>
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<div dir="ltr">We have checked and would like to let you know that we are really sorry that we can not deliver the missing item at the moment but we have refund you the amount of (KWD 3.75) to your my credit as a token of apology from our side for the hapend issue.</div>
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<span>We reiterate our apologies and share your understanding and patience.</span><br><span dir="ltr">​</span><br><span dir="ltr">Feel free to contact us for further assistance.</span>
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<div><span dir="ltr">Your Friends,</span></div>
<div dir="ltr">The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4501022