Subject: New Reply Received - Re: شكرًا لاستلام طلبك
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 13 Jun 2022 13:24:23 +0000

Hi Maya Shamma,  The customer has responded to the ticket.  Re: شكرًا لاستلام طلبك  Ticket comment <div dir="auto">Thank you.</div>
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<div dir="auto">Please find the attached paper with the first item marked with yellow and create the return for me as it will be difficult from my mobile to do so.</div>
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<div dir="auto">Thanks and Regards </div>
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<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM0ODY0NjQyMiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.poFNDfrhyrwJn78wu3UCWxtx9ijoiB0qmDG0yo3vPT4" data-id="2043348646422" style="max-width: 100%"></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, 13 Jun 2022 at 5:18 PM Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Roda,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br>
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<div dir="ltr">We sincerely apologize for this inconvenience caused to you. This is definitely not the kind of experience we want you to have when shopping with us.<br>
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<div dir="ltr">We have forwarded the images to our concerned team at this time to ensure such instance does not repeat. We will request you to please return the item at this time for a return and refund by one the following steps:<br>
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<div dir="ltr">1.You can let us know the name of the exact item which you wish to return and we will be happy to create the return for you.<br>
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<div dir="ltr">2. You can also book the return online. You can log into your account and go to Order History.<br>
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<div dir="ltr">Click on "Order number". From that page, you can see an option to return an item. Just click on the box and follow the instructions.<br>
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<div dir="ltr">We hope this helps and have a great day! Stay Safe!<br>
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<div dir="ltr">Your Friends,<br>The Support Team.<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4491750