Subject: New Reply Received - Broken item resturn order no 4673002386
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 11 Jun 2022 12:31:55 +0000

Hi Maya Shamma,  The customer has responded to the ticket.  Broken item resturn order no 4673002386  Ticket comment <div dir="auto">Still not picked item </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, 10 Jun 2022 at 11:50 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Farah,</div>
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<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We sincerely apologize for the issue you are facing, this is definitely not the kind of service we want you to have when shopping with us. As a token of apology we have refunded you for this item at this time. </div>
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<div dir="ltr">Once the refund is processed, you will receive an email notification for the same.</div>
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<div dir="ltr">Note: Credit/Debit card issuing banks may take up to 7-14 working days to process the transaction in some cases.</div>
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<div dir="ltr">We hope this helps and have a great day! Stay Safe!<br>Your Friends,<br>The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4477517