Subject: Note Added - [#4477181] Feedback or suggestions
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 10 Jun 2022 11:52:21 +0000

Hi ,    Gavin D'Sylva added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4477181    Subject:  Feedback or suggestions   Requester: Tala    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi ,</div>
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<div class="MsoNormal">Spoke to the customer ,this is Splash Dubai Marina Mall issue .</div>
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<div class="MsoNormal">We are sorting this out will let you know the outcome. </div>
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<div class="MsoNormal">Regards</div>
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<div class="MsoNormal">Gavin  </div>
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<div>From: Jainul Ameer Mohammed Hussain &lt;[email-masked]&gt;
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<b>Sent:</b> Friday, June 10, 2022 12:25 PM<br>
<b>To:</b> Centrepoint &lt;[email-masked]&gt;; Gavin D'Sylva &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#4477181] - Feedback or suggestions</div>
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<div class="MsoNormal">++ <a id="OWAAM46A4068E302B43DBBF0B63651B2DA70B" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Gavin D'Sylva</span></a>
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<div class="MsoNormal">Please check and update the status,</div>
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<div class="MsoNormal">Best Regards!<span style='font-size:12.0pt;font-family:"MS PGothic",sans-serif'></span>
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<div class="MsoNormal">M.Hussain<span style='font-size:12.0pt;font-family:"MS PGothic",sans-serif'></span>
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<div class="MsoNormal">Sr. Executive – Retail Operations<span style='font-size:12.0pt;font-family:"MS PGothic",sans-serif'></span>
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<div class="MsoNormal">M : +971 561 997 151<span style='font-size:12.0pt;font-family:"MS PGothic",sans-serif'></span>
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Friday, June 10, 2022 12:11 PM<br>
<b>To:</b> Jainul Ameer Mohammed Hussain &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4477181] - Feedback or suggestions</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Dear team , </span></div>
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.5pt;font-family:-apple-system">Kindly note that the customer made a purchase from ibn batuta centerpoint branch , the customer wants to exchange the size for the pant , the branch they
 do not have the size that the customer wants , also the customer she did not has the bill , so the branch transfer her to marina mall branch to exchange this size from them , the branch refused to exchange this item as the customer she did not has the bill
 , they told her to leave the pant and once the issue solved they will contact her to exchange the size .<br>
Please solve the issue for the customer as she is waiting since 1 month to solve the issue and no one contacted her from the branch . <br>
Cs phone number :558899415</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Regards,</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Fri, 10 Jun at 10:22 AM
<span class="separator">, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Tala,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Thank you for reaching out to us and giving us the opportunity to serve you.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">We sincerely apologize for any inconvenience caused however, we request you to please provide us with more informations about the issue so that we can assist you accordingly with
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">We are looking forward to hear from you soon. Thank you for your help!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Your Friends,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">The Support Team.</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">4477181:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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