Subject: New Reply Received - Re: You haven't collected order number 9573389877
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 09 Jun 2022 07:43:35 +0000

Hi Maya Shamma,  The customer has responded to the ticket.  Re: You haven't collected order number 9573389877  Ticket comment <div style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)" class="elementToProof">
thanks alot for usual support and guidance</div>
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<div>From: Splash &lt;[email-masked]&gt;<br>
<b>Sent:</b> Thursday, June 9, 2022 12:27 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#4472755] - Re: You haven't collected order number 9573389877
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<div dir="ltr">Hi Mursalan,<br>
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Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We see that you have placed your order (9573385067)on Jun 8, 2022. We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 2-3 working days. You’ll receive an SMS and an email
 notification when your order is ready for collection.</div>
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<div dir="ltr">Once you have received the email/SMS notification to collect, please simply carry one of these - Iqama Number/National ID/Passport along with the SMS/email notification to collect and you will be able to successfully collect your order.</div>
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<div dir="ltr">We thank you for your understanding and cooperation.<br>
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<div dir="ltr">Feel free to get in touch with us for further assistance.</div>
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<div dir="ltr">Your friends,<br>
The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4472755