Subject: New Reply Received - Re: ﻿عذرًا، لم تتم معالجة طلبك
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 05 Jun 2022 06:40:59 +0000

Hi Maya Shamma,  The customer has responded to the ticket.  Re: عذرًا، لم تتم معالجة طلبك   Ticket comment <div style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)">
Dears,</div>
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Thanks for the reply and action.</div>
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<br>
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Regards,</div>
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Hamed<br>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Sunday, June 5, 2022 6:30 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#4451608] - Re: عذرًا، لم تتم معالجة طلبك
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<div>Dear Customer,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div>We sincerely apologize for the inconvenience caused to you however, we have checked and it appears that the following order number:  6147737400  was not placed successfully. Whenever this happens our system tries to capture the payment again automatically,
 in this case, as we can the payment was captured again and a new order was placed successfully which is: 6147738284.</div>
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<div>The payment has been captured only once from your account which is for the new successfully placed order.</div>
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<div>Once this order has been shipped out you will receive an email notification for the same containing the tracking details.</div>
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<div>We hope this helps and please do not hesitate to write back to us if you need further assistance. We will be happy to help!</div>
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<div>Thank you for shopping with us and have a great day! Stay Safe!</div>
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<div>Your Friends,<br>
The Support Team</div>

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4451608