Subject: New Reply Received - Queries concerning redeeming shukran points via app
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 24 May 2022 04:18:38 +0000

Hi Ali Alsareti,  The customer has responded to the ticket.  Queries concerning redeeming shukran points via app  Ticket comment <div dir="auto">Greetings,</div>
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<div dir="auto">Thanks for the response. </div>
<div dir="auto">I do have another shukran account (linked mobile number - +971551188217), which i'd intended to link with this email id ([email-masked]), but missed it by mistake. </div>
<div dir="auto">Could you please assist me on that too? <span></span>
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<div dir="auto">And my query still remains, I am unable to use shukran points that are shown on my other account (around 82 points...<span style="color: rgb(0, 0, 0); font-size: 16px; background-color: rgb(255, 255, 255); display: inline !important">linked
 mobile number - +971551188217, and linked email is gmail id</span>) with my other centrepoint user cre<span>dentials.</span><span></span>
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<div dir="auto">Mobile number of the above for reference - +971551188217</div>
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<div dir="auto">Apologies for using this email to raise the concern, actually it takes quite <span>a bit for the centrepoint emails to show on my gmail id. Similar
</span><span style="font-size: 12pt">experience of delayed emails was also conveyed by another gmail user. </span>
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<div dir="auto"><span style="font-size: 12pt">In view of the above, kindly please reply for the concern of shukran points (linked mobile number - +971551188217) on this email thread.</span></div>
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<div dir="auto"><span style="font-size: 12pt">Thanks, and regards,</span></div>
<div dir="auto"><span style="font-size: 12pt">Anam </span></div>
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Tuesday, May 24, 2022 6:48:48 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#4395212] - Queries concerning redeeming shukran points via app
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<div dir="ltr">Hi Anam ,<br>
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Thank you for reaching out to us and giving us the opportunity to serve you.<br>
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We have checked and we would like to inform you that your Shkran account has been made today and it has zero points which means you can not purchase through  it at this moment.</div>
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<div dir="ltr">Feel free to get in touch with us for further assistance.<br>
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Your Friends,<br>
The Support Team <br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4395212