Subject: New Reply Received - Product is different
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 22 May 2022 16:02:47 +0000

Hi Ali Alsareti,  The customer has responded to the ticket.  Product is different   Ticket comment <div dir="ltr">
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<div dir="ltr">Hi</div>
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<div dir="ltr">My <span style="font-family: UICTFontTextStyleBody; font-size: 17px">Order# 9571079653</span>
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<font><span style="font-size: 17px">Below is my order with price , and second pic is which I recipe which is totally different design, kindly requesting your assistance. </span></font><img id="id-9E6E5CFC-97C0-4CA0-B549-CDA1CC1E69B2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM0MTE1NzcwNSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.HXCXmbnsFSGduvdKRfHoy6S7B280ugRo5WAXaqwvTqU" data-id="2043341157705" alt="Image.jpeg" style="font-family: UICTFontTextStyleBody; font-size: 17px; max-width: 100%">
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Babyshop &lt;[email-masked]&gt;<br>
<b>Sent:</b> Sunday, May 22, 2022 3:22:04 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#4388160] - Product is different
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<div dir="ltr">Hi Hanan</div>
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<span rel="tempredactor" style="font-size:14px">Thank you for reaching out us.</span><br>
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<span rel="tempredactor" style="font-size:14px"> We are truly sorry to hear that you have received a different item than the one you originally ordered from our website. We will surely help you out with this.</span><br>
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<span rel="tempredactor" style="font-size:14px"> We request you to please specify your order number and for which item you have received a wrong item along with its price so we can further assist you.</span><br>
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<span rel="tempredactor" dir="ltr" style="font-size:14px">We would also request you to provide us some pictures of the wrong item you received.</span><br>
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<div><span rel="tempredactor" dir="ltr" style="font-size:14px"> We look forward to hearing from you.</span></div>
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<span rel="tempredactor" style="font-size:14px"> Your friends,</span><br>
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<div><span rel="tempredactor" dir="ltr" style="font-size:14px"> The Support Team</span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4388160