Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 22 May 2022 13:53:31 +0000

Hi Ali Alsareti,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">There was no invoice in pakt<div dir="auto">I have booking sms only</div>
<div dir="auto">Regards anita</div>
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<div>On Sun, May 22, 2022, 16:48 Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi anita ,<br><br>Thank you for shopping with us.<br>   </div>
<div dir="ltr">   Regarding to your asking, Yes you can return.</div>
<div dir="ltr">- Remember if you want cash refund you should ask the staff first .</div>
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<div dir="ltr"><div dir="ltr">·You can now drop off your return to any (MAX) store across the UAE.<br> <br>Here’s what you need to do.<br> <br>·Visit your nearest store: Wrap your returns in their original shipping packaging and bring it along with your invoice to any (MAX) store in the UAE.<br>·Hand over your return: An authorized staff member will take your package and hand you an acknowledgement receipt. Please keep this safe.<br>·Receive your refund: After we check your returns, we'll process your refund. If you’ve paid by cash, you can ask for a cash refund. It can also be refunded to your My Credit account for online purchases. If you’ve paid by card, you can receive a refund to your card.<br> <br>Don't forget to check the returns policy first to see which products we don't take back. You have within 14 days to do a return and a refund.<br> <br>Feel free to get in touch with us for further assistance.<br> <br>Your friends,<br>The Support Team</div></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4386657