Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 22 May 2022 13:05:49 +0000

Hi Ali Alsareti,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="ltr">Hi Max support team,<div><br></div>
<div>What info do you require?</div>
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<div>Yasmeen</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, May 22, 2022 at 3:18 PM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 4384236</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
<div dir="ltr"><br></div>
<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 4384236<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
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<div dir="ltr">Ali Alsareti : </div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr">
<div dir="ltr">Hi Yasmeen ,<br><br><br>Thank you for contacting us.<br><br>Please accept our full apologies for the inconvenience caused.</div>
<div dir="ltr">​<br>
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<div dir="ltr">Please note that replacement options are not currently available for (Max) products, products can be returned within 14 days through one of the following options:<br><br>1- You can call the customer support team at (8000629) to book an appointment to receive the item.<br>2- You can find the date of receiving your returned products online through the email on the email and go to the email on the email on the email on the email. that you want.<br>3- You can visit the nearest branch of (Max) and its accessories to the branch.<br><br>Feel free to contact us.<br><br>friends<br>Support Team.<br>
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</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4384236