Subject: New Reply Received - Re: Voucher for shopping
From: Splash <[email-masked]>
To: [email-masked]
Date: Sun, 22 May 2022 10:07:57 +0000

Hi Ali Alsareti,  The customer has responded to the ticket.  Re: Voucher for shopping  Ticket comment <div dir="auto">Dear splash,<div dir="auto"><br></div>
<div dir="auto">Are you going to solve my problem or not, its been more than 2 months and still i am struggling to get the voucher, if i am not entertained i will escalate it to higher management and i will use social media platforms as well to describe the premises you had made in last 2 months. </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, 21 May 2022, 15:34 Harrum Fatimah, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="auto">Strange !! You are sending the copy paste email reppy since last 2 months. Disappointed </div>
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<div dir="ltr" class="gmail_attr">On Fri, 20 May 2022, 19:10 Splash, &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
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<div dir="ltr"><div dir="ltr">Hi Fatimah,<br><br>Thank you for contacting us and giving us the opportunity to serve you.<br><br>Please accept our apologies for the inconvenience caused to you. We know that this is not the ideal experience for you while shopping with us.<br><br>
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<div dir="ltr"><div dir="ltr">We would like to inform you that we are reaching out with the concerned team in order to solve your issue and get the voucher prepared as soon as possible.<br><br>We apologize once again for this inconvenience, and thank you for your patience and kindness.<br><br>Do not hesitate to contact us if you have any other inquiries.<br><br>Your Friends,<br>The Support Team.</div></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4357157