Subject: New Reply Received - Re: Order confirmed!
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 20 May 2022 14:51:48 +0000

Hi Ali Alsareti,  The customer has responded to the ticket.  Re: Order confirmed!  Ticket comment <div dir="auto">Thank you for your response max.<div dir="auto"><br></div>
<div dir="auto">Yes i want to return the item. Will it be refunded to me? Or i should go to the store to return or exchange it?</div>
<div dir="auto">But as you said i cannot exchange it.</div>
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<div dir="auto">Thanks you.</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, May 20, 2022, 5:17 PM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Samina ,<br><br>Thank you for shopping with us.<br> <br>We are truly sorry to hear that you wish to exchange the items due to a sizing issue however, we do not have an exchange option available online at this time. You can return online purchases.</div>
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<div dir="ltr">In case you want to return, Please let us  know to provide you the return policy of MAX.<br>
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<div dir="ltr">Feel free to get in touch with us for further assistance.<br> <br>Your friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4381264