Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 18 May 2022 14:28:00 +0000

Hi Ali Alsareti,  The customer has responded to the ticket.  Returns  Ticket comment <div style="font-family: inherit; font-size: inherit; color: inherit"></div>
<div>Again the phone number is 0545506613</div>
<div>Under ( salsabeel juneidi) name </div>
<div>And hier is an attachment with the refund Bill </div>
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<font style="font-size:11pt" color="#000000"><b>من:</b> Centrepoint &lt;[email-masked]&gt;<br>
<b>‏‏تم الإرسال:</b> 17/شوال/1443 04:21 م<br>
<b>إلى:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>‏‏الموضوع:</b> Returns</font>
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<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 4368470</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="rtl">عميلنا العزيز,<br>
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تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 4368470<br>
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نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br>
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نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br>
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نتطلع الى ردكم.</div>
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<span>-</span>——</div>
<div dir="ltr">Ali Alsareti : </div>
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<div dir="ltr">Hi Salsabeel</div>
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<div>Hi,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We sincerely apologize for any inconvenience caused however, we request you to please provide us your correct order number or your correct phone number to  elaborate your concern so that we can assist you accordingly with this.</div>
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<div>We are looking forward to hear from you soon. <span>Thank you for your help!</span>
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<div>Your Friends,</div>
<div dir="ltr">The Support Team</div>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043339942399'>IMG-20220518-WA0020.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4368470