Subject: Ticket Assigned - Re: We’ve received your return request.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 17 May 2022 04:44:35 +0000

Hi Ali Alsareti,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your return request. Dear Support Team,
These products has been returned already and been collected by the courier but the refund process is not yet done from your side and yet these products has been back to my order history.
Please look into the matter and process my refund.
Thank you

Sent from Yahoo Mail on Android 
 
  On Mon, May 16, 2022 at 11:17 PM, Centrepoint<[email-masked]> wrote:    
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We’ve received your return request.

Hi Machee Pulintan, thank you for getting in touch with us. Here’s how your return 1002606112 for order 9569843258 will work.Our delivery partner will pick up your return in around 2-5 business days.
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|  Order Details   |
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Item
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Description
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Total Price
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|  SPLASH  |
|  Checked Shirt with Short Sleeves and Pocket  |
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| Color: White |
|  Size: 40  |
| Quantity: 1 |

  |  AED 29  |

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|  SPLASH  |
|  Lee Cooper Full Length Jeans with Pocket Detail and Belt Loops  |
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| Color: Blue |
|  Size: 30  |
| Quantity: 1 |

  |  AED 32  |

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|  Total | AED 61  |

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1. Box up your return
 
 Please include the invoice, price tags and any warranty information. 
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2. Hand over your return
 
Our delivery partner will pick it up from your doorstep. 
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3. Receive your refund
 
 This will be issued after we receive your products in our warehouse and conduct a quality check. 
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Here's how your refund works:
    
   - If you’ve paid by Cash on Delivery, your refund will be credited to your My Credit balance under your account.
   - Refunds to your Credit Card or Debit Card may take 4-15 business days to process.
   - Refunds for any Shukrans, Gift Cards or Return Vouchers you’ve spent will also be credited to your My Credit balance.
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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4365882