Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 15 May 2022 06:24:30 +0000

Hi Ali Alsareti,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="ltr"></div>
<div dir="ltr" style="direction: ltr">Noted, thank you.</div>
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<div>On May 15, 2022, at 10:10 AM, Max &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr">Hi Hana,</div>
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<div style="margin-bottom: 0.0001pt"><span rel="tempredactor" style="font-size: 14px"><br>
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<div style="margin-bottom: 0.0001pt"><span rel="tempredactor" style="font-size: 14px">We apologize for the inconvenience caused.</span></div>
<div style="margin-bottom: 0.0001pt"><span rel="tempredactor" style="font-size: 14px"><br>
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<div><span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'>We understand you are facing issue with the item you recently purchased from our website. Unfortunately the
 item you are trying to return comes under the category of non-returnable products which explains why you cannot see a return option.</span></div>
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<div><span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px' dir="ltr"> As per the policy, (164214675 - - Set of 2 - Assorted Non-Padded Bra with Bow Accent and Adjustable
 Straps<br>
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) &amp;(164108378 - - Set of 2 - Solid Non Padded Bra with Hook and Eye Closure) products sold on our website and on our stores are non-returnable products. Hence, they can't be returned or exchanged.</span></div>
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<div><span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'>We thank you for your understanding and cooperation.</span></div>
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<div><span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'>Your friends,</span></div>
<div><span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px' dir="ltr">The Support Team</span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4356545