Subject: New Reply Received - Re: Your products are on the way - 9570070911
From: Splash <[email-masked]>
To: [email-masked]
Date: Sat, 14 May 2022 16:07:38 +0000

Hi Ali Alsareti,  The customer has responded to the ticket.  Re: Your products are on the way - 9570070911  Ticket comment <div>Hi, 
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<div>I’ve received a loony tunes tshirt with Lola bunny on. </div>
<div>I haven’t take out of the packaging but picture is attached. Is it possible to arrange to have the correct product sent as well as pick up of this one?</div>
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<div>Thanks</div>
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<div>Steph </div>
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<img alt="image0.jpeg" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzMzODYxMjA2NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.i5_QOVr4gwK5zMne6swxqWoTWggZdZXSruQPEZLliU8" data-id="2043338612066"><br>
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<img alt="image1.jpeg" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzMzODYxMjA2NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.YiZAmWQ-v2kn_doAhR9nYYbIvJiK6YBAkqqnIZfPFLo" data-id="2043338612067"><br>
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<div dir="ltr">Sent from my iPhone</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 14 May 2022, at 7:48 PM, Splash &lt;[email-masked]&gt; wrote:<br>
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<div><span rel="tempredactor" style="font-size: 14px" dir="ltr">Hi Steph,</span></div>
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<span rel="tempredactor" style="font-size: 14px">Thank you for reaching out us.</span><br>
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<div><span rel="tempredactor" style="font-size: 14px"><br>
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<span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'> We are truly sorry to hear that you have received a different item than the one you originally ordered from
 our website. We will surely help you out with this.</span><br>
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<span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px' dir="ltr">​</span><br>
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<span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px' dir="ltr">We would also request you to provide us some images of the wrong item you received.</span><br>
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<div><span rel="tempredactor" style="font-size: 14px"><br>
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<div><span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px' dir="ltr"> We look forward to hearing from you.</span></div>
<div><span rel="tempredactor" style="font-size: 14px"><br>
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<span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'> Your friends,</span><br>
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<div><span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px' dir="ltr"> The Support Team</span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4355070