Subject: New Reply Received - Returns
From: Splash <[email-masked]>
To: [email-masked]
Date: Sat, 14 May 2022 12:51:57 +0000

Hi Ali Alsareti,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">Dear team ,</div>
<div dir="auto">I want to make it clear that I have not used any credit voucher to make payment. </div>
<div dir="auto">I paid by my citi bank credit card. </div>
<div dir="auto">Please find attached the original receipt of purchase and credit card transaction details.</div>
<div dir="auto"><br></div>
<div dir="auto">Please reverify and correct it as soon as possible.</div>
<div dir="auto"><br></div>
<div dir="auto">Looking forward to hearing from you.</div>
<div dir="auto"><br></div>
<div dir="auto">Thanks</div>
<div dir="auto">Prerna </div>
<div dir="auto">0566966139<div>
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzMzODU5MTUzNCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.D4bGPovR6GPRd0jsMzOgNWHsz8XwdwN-C4e6bk0adDA" data-id="2043338591534" style="max-width: 100%"><div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzMzODU5MTUzNSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.WjKyJgMezO8a61yTFFm8sdnqhNKZdGtB9VQZ_Prsjuo" data-id="2043338591535" style="max-width: 100%"></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, 14 May 2022 at 4:39 PM, Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Hi Prernagaur,</div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>​</div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<br>Thank you for contacting us.<br><br>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We sincerely apologize for any inconvenience caused to you.<br><br>We have checked and we would like to inform you that you have used credit voucher while placing your order and at the store the vouchers are non refundable. Hence, The Store  provided you credit voucher so  you can only purchase  it from the store .<br><br>We thank you for your understanding and cooperation. </div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Feel free to get in touch with us for further assistance.<br><br>Your Friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4349946