Subject: Note Added - [#4321102]
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 14 May 2022 03:05:21 +0000

Hi ,    FarEye Support added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4321102    Subject:     Requester: Ghadarashadd Ghadarashadd    Note Content:   <div style="font-family:trebuchet ms, arial, sans-serif; font-size:13px">
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<div dir="ltr">Dear Mustafa,</div>
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<div dir="ltr">Please reply if you have any query or confusion. If not we would request you to allow us for the case closure. Should we not hear from you in next business day we will proceed with the ticket closure.<br>
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                            Fri, 13 May at  2:08 PM
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<div dir="ltr">Dear Mustafa,</div>
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<div>Just following up on this ticket to check if you had a chance to look into our previous response.</div>
<div>Please do respond to us if you need further assistance. We will be happy to help you.</div>
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<div><span style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; font-size: 13px"><span style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; font-weight: 700"><span style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(0, 0, 0)"><br>Thanks and Regards,</span></span></span></div>
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                            Thu, 12 May at  6:17 PM
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<div dir="ltr">Dear Mustafa,</div>
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<div dir="ltr">As per your concern we have checked and found that status is already published as delivered, Kindly check the shared  response below and let us know if any further assistance is required.</div>
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<span style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; background-color: rgb(250, 250, 250)"><span style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; font-weight: 700">Thanks and Regards,</span></span><div style="box-sizing: border-box; word-break: break-word">
<div><span style="box-sizing: border-box; word-break: break-word; font-weight: 700">Ankit</span></div>
<div><span style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; font-weight: 700">Technical Engineer</span></div>
<div><span style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; font-weight: 700"> </span></div>
<div style="box-sizing: border-box; word-break: break-word"><div style="box-sizing: border-box; word-break: break-word"><div style="box-sizing: border-box; word-break: break-word">
<span style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word"><a href="http://www.getfareye.com/" rel="noreferrer" style="box-sizing: border-box; color: rgb(17, 85, 204); word-break: break-word; overflow-wrap: break-word" target="_blank">FarEye<span style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; font-family: tahoma, sans-serif">- Enabling Digital Logistics</span></a></span><div style="box-sizing: border-box; word-break: break-word">
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<td bgcolor="F5C01B" style="box-sizing: border-box; padding: 0px; font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif; min-width: 5px"><table border="0" cellpadding="0" cellspacing="0" style="word-break: normal; border: none; empty-cells: show" width="100%"><tbody style="box-sizing: border-box; font-size: 13px">
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<img src="https://ci3.googleusercontent.com/proxy/3u3m4nxRivBcIktCNGgVCAZzk1HhxFS_yDPsML4pnvboCkkvxWYDNpXBfd5esXswSjMMdevhEMHYaaRhLhYDJfbVvNEID7OgZYEupoN83SfxRf4=s0-d-e1-ft#https://mailitperfect.com/images/31052019/1559283964/gartner.png" alt="gartner" height="18" style="box-sizing: border-box; cursor: pointer; padding-right: 1px; padding-left: 1px" class="fr-fic fr-dii"><div style="box-sizing: border-box; font-size: 11px; font-family: arial; line-height: 11px">7+ Mentions</div>
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<img src="https://ci6.googleusercontent.com/proxy/KJHjcG2Ks7ttbyMyT0YN1TB97b-lJ_oyZJZdoYEQQsos7mz_klwRkDdR7nxJGGLJL1QKaQEjc5-T8SoNnfZuTt9hNlZzx63cF6-ryJZmPw=s0-d-e1-ft#https://mailitperfect.com/images/31052019/1559283964/IDC.png" alt="gartner" height="18" style="box-sizing: border-box; cursor: pointer; padding-right: 1px; padding-left: 1px" class="fr-fic fr-dii"><div>Digital Disruptor</div>
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<img src="https://ci4.googleusercontent.com/proxy/sQ8oTa9aff-dslO_zZjHc6ishqF0eQ5mmXw8-NO9DqAsGsPato-Bq4y5l50ytFWslqER8_BJ-zy3O6aJurZEnTLvuJf8DweCyeEPIeLNFp13eBn5=s0-d-e1-ft#https://mailitperfect.com/images/31052019/1559283964/deloitte.png" alt="gartner" height="18" style="box-sizing: border-box; cursor: pointer; padding-right: 1px; padding-left: 1px" class="fr-fic fr-dii"><div>Recognized</div>
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                            Thu, 12 May at  5:55 PM
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<div>Dear Max,</div>
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<div>Greetings from FarEye!</div>
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<div dir="ltr">We would like to inform you that we have received your concern regarding updating order status and we are working on the same. We will get back to you as soon as we have an update or need any details to proceed further.</div>
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<div>We are happy to help!</div>
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                            Thu, 12 May at  5:46 PM
                            <span class="separator">,  Max &lt;[email-masked]&gt;  wrote:
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<div>Hi Team,</div>
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<div dir="ltr">Problem Statement:Updating order status</div>
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<div dir="ltr">Order Date : May 1, 2022</div>
<div dir="ltr">Order ID:2108699248</div>
<div dir="ltr">Tracking ID: 63771976672001</div>
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<div>Assistance Required: Mark the order as delivered.</div>
<div>The customer confirmed to us that she has received the order.kindly update the order status, So the customer will be able to create return request and follow up for the same.</div>
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<div>Regards,</div>
<div dir="ltr">Mustafa,</div>
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