Subject: Ticket Assigned - Re: We’ve received your return request.
From: Splash <[email-masked]>
To: [email-masked]
Date: Fri, 13 May 2022 07:10:49 +0000

Hi Ali Alsareti,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your return request.  Dear Splash Team,

Below return haven't been collected by the courier until today. Please follow up.

Best Regards,Fenny

    On Monday, 9 May 2022, 00:14:59 GMT+4, Splash Fashions <[email-masked]> wrote:  

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We’ve received your return request.

Hi Fenny Suryati, thank you for getting in touch with us. Here’s how your return 1002565662 for order 9568927356 will work.Our delivery partner will pick up your return in around 2-5 business days.
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|  Order Details   |
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Item
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Description
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Total Price
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|  SPLASH  |
|  Printed Crew Neck T-shirt and Full Length Pyjama Set  |
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| Color: Pink |
|  Size: 12  |
| Quantity: 1 |

  |  AED 32.61  |

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|  SPLASH  |
|  Sustainable Winnie the Pooh Print T-shirt and Full Length Pyjama Set  |
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| Color: Multicolour |
|  Size: 12  |
| Quantity: 1 |

  |  AED 32.61  |

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|  SPLASH  |
|  Sustainable Printed Round Neck T-shirt and Full Length Pyjamas Set  |
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| Color: Grey |
|  Size: 12  |
| Quantity: 1 |

  |  AED 40.97  |

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|  SPLASH  |
|  Sustainable Printed Crew Neck T-shirt and Full Length Pyjama Set  |
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| Color: Multicolour |
|  Size: 12  |
| Quantity: 1 |

  |  AED 49.33  |

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|  Total | AED 155.51  |

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1. Box up your return
 
 Please include the invoice, price tags and any warranty information. 
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2. Hand over your return
 
Our delivery partner will pick it up from your doorstep. 
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3. Receive your refund
 
 This will be issued after we receive your products in our warehouse and conduct a quality check. 
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Here's how your refund works:
    
   - If you’ve paid by Cash on Delivery, your refund will be credited to your My Credit balance under your account.
   - Refunds to your Credit Card or Debit Card may take 4-15 business days to process.
   - Refunds for any Shukrans, Gift Cards or Return Vouchers you’ve spent will also be credited to your My Credit balance.
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Reach out in 140 characters! We are @SplashFashions.
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Call us on 800-SPLASH (800-775274). 
7 days a week, 24 hours a day
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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4349656