Subject: New Reply Received - Delivery
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 10 May 2022 23:44:23 +0000

Hi Ali Alsareti,  The customer has responded to the ticket.  Delivery  Ticket comment <div dir="auto">I made an order using my visa card and it failed, now I'm trying to make the same order again and the coupon code "Holiday" that was given to me cannot be used again.</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On May 2, 2022 15:03, Splash &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr">Hi Mikael,</div>
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<div>We sincerely apologize for any inconvenience caused, <br><br>
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<div dir="ltr">We are contacting you regarding your order with id: 9568035158, we have received the update from our concerned team that your order has been collected from you on 30/04/2022.</div>
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<div>We know that there was a delay in your order and we are really sorry for the inconvenience caused to you. Please be assured as we have forwarded this issue to our concerned team and they are going to make sure that you will not face such issues in your future purchase.</div>
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<div>Feel free to reach out to us if you need any further assistance.</div>
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<div>Your friends,</div>
<div dir="ltr">The Support Team.</div>
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<span style="font-size:0px;font-family:'fdtktid';min-height:0px;height:0px;max-height:0px;line-height:0px;color:#ffffff">4263910:1125156</span>

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4263910