Subject: New Reply Received - Returns
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 09 May 2022 12:55:48 +0000

Hi Ali Alsareti,  The customer has responded to the ticket.  Returns  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/yyGXC0IflntU5qE5DKn3PA~~/AALN9wA~/RgRkWkLQPVcDc3BjQgpicVAPeWJY_fP7UhpzdXBwb3J0QHNwbGFzaGZhc2hpb25zLmNvbVgEAAAAAQ~~" alt=""></div>
Dear All,<br>
<br>
We will proceed with the collection at the soonest.<br>
<br>
We will do the needful to have it arranged at the earliest convenience.<br>
<br>
Best regards,<br>
 
<div>
<br>
<span class="labelnormal"><span class="labelname_sf">Amro Hmidat</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>9/5/2022 10:13 AM GMT+04:00<br>
<strong>To: </strong>[email-masked]<br>
<strong>Cc: </strong>[email-masked]; [email-masked]<br>
<strong>Subject: </strong>Fwd: [#4319916] - Returns<br>
 
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<div dir="ltr">Hi Team,</div>

<div> </div>

<div>Problem Statement: Late Collection </div>

<div dir="ltr">Order Date : Apr 28, 2022</div>

<div dir="ltr">Order ID: 9568348652</div>

<div dir="ltr">Tracking ID: SD005848555</div>

<div dir="ltr">Contact No: +971564712348</div>

<div>Assistance Required: Need Urgent Collection</div>

<div> </div>

<div dir="ltr">Issue Description: The return request was created on 5/1/22 and till now the item has not collected from the customer so kindly arrange the collection on priority basis.</div>

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<div>Regards,</div>

<div>Bahashwan.</div>
</div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">On Sat, 7 May at 1:17 AM <span class="separator">, Aneesur Rehman &lt;[email-masked]&gt; wrote: </span>

<div><span class="separator">I purchased online. From your app splash and after receiving we requested one trouser to return but still it's showing return requested there no any call or any confirmation for that return this is a very bad experience for me to buy online using your app I won't but any thing in future and will share my experience in social media also what kind of thing is this .</span></div>
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<img width="1" height="1" alt="" src="http://click.netsuite.com/q/WXybeiiVc-_WQn4giz1F6g~~/AALN9wA~/RgRkWkLQPlcDc3BjQgpicVAPeWJY_fP7UhpzdXBwb3J0QHNwbGFzaGZhc2hpb25zLmNvbVgEAAAAAQ~~">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4319916