Subject: New Reply Received - Refund not credited
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 21 May 2022 10:37:50 +0000

Hi Athar Mubark,  The customer has responded to the ticket.  Refund not credited   Ticket comment <div dir="ltr"></div>
<div dir="ltr">Hi Max,</div>
<div dir="ltr"><br></div>
<div dir="ltr">I sent an email regarding the outstanding of the refund. As I mentioned on my past email, it’s still not credited.</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 21-May-2022, at 2:19 PM, Max &lt;[email-masked]&gt; wrote:<br><br>
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<blockquote><div dir="ltr"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 4376482</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
<div dir="ltr">
<span>-</span>-</div>
<div dir="ltr">Athar Mubark : </div>
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr">
<div dir="ltr">​Hi <span style="color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, " dir="ltr">Muhammed,</span>
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<div> </div>
<div style="clear: both">Thank you for reaching out to us and giving us the opportunity to serve you.<div></div>
<br><div>We would like to inform you that your product will take 2 - 3 business days to reach our warehouse and it will take us 2 - 3 business days from the time we receive your return to conduct a quality check and issue your refund.</div>
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<div>Once the refund is processed the amount you paid online will be refunded back to your original payment method within 7-14 working days.</div>
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<div>We thank you for your understanding and cooperation.</div>
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<div>Feel free to reach out to us if you need any further assistance.</div>
<div><br></div>
<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4376482