Subject: New Reply Received - Damaged box was sent twice
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 19 May 2022 10:36:08 +0000

Hi Athar Mubark,  The customer has responded to the ticket.  Damaged box was sent twice  Ticket comment <div dir="auto">The same box was packed with a manual plastic wrap for the second time. I have opened the box now so your merchandise Does NOT send it again to someone else. It's very disappointing and unbelievable.</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, 19 May 2022, 2:17 pm Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Far Q,</div>
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<div><span>Thank you for your patience.</span></div>
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<div><span>We apologize for the inconvenience you have faced.</span></div>
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<div><span dir="ltr">Regarding the order 9570544040  We would like to inform you that a new return request has been created on your behalf, Please rest assured that our courier partner is going to contact you the soonest to arrange the collection.</span></div>
<div dir="ltr">The tracking NO is RP051922001896</div>
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<div><span>Please feel welcome to reopen this ticket or open a new one if you need any further assistance.</span></div>
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<div><span dir="ltr">Thanks again for your cooperation!</span></div>
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<div><span>Your friends,</span></div>
<div>The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4376491