Subject: New Reply Received - Wrong items online order
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 18 May 2022 19:19:25 +0000

Hi Athar Mubark,  The customer has responded to the ticket.  Wrong items online order  Ticket comment <div dir="auto">Dear Sir,</div>
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<div dir="auto">The item is returned. However; I expected that after all these mistakes and delays that splash will provide me compensation or vouchers or even a call apologising for all this miss.</div>
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<div dir="auto">Best Regards,</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, 18 May 2022 at 7:51 AM Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
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<span dir="ltr"><span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI","Apple Color Emoji","Segoe UI Emoji","Segoe UI Web",sans-serif;font-size:14px'><div style="margin:0px" dir="ltr">​<span style='color:rgb(24,50,71);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial;display:inline!important;float:none'>Hello Dear Customer,</span>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div>We sincerely apologise for the delay in collection of your return request, we have created a new return request at this time to avoid further delays, You must have received an email notification from us containing a link. We request you to please click on that link and fill your address and contact details.</div>
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<div>Once you have done that please simply reply to this email and let us know along with your full address and contact number so that we can arrange the collection for you on priority.</div>
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<div>We are looking forward to hear from you soon. Thank you for your help!</div>
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<div dir="ltr">Your Friends,</div>
<div>The Support Team</div></span><div><br></div>
<span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI","Apple Color Emoji","Segoe UI Emoji","Segoe UI Web",sans-serif;font-size:14px'><div style="margin:0px" dir="ltr">​</div></span></span><div dir="ltr">
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4354505