Subject: New Reply Received - WRONG ITEM DELIVERED.
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Tue, 17 May 2022 11:32:30 +0000

Hi Athar Mubark,  The customer has responded to the ticket.  WRONG ITEM DELIVERED.  Ticket comment <div dir="auto">Dear Team<div dir="auto"><br></div>
<div dir="auto"><br></div>
<div dir="auto">Actually I use the TABBY APPS for payment..</div>
<div dir="auto">This will posible for refund?</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, May 17, 2022, 3:31 PM Shoemart &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">​<span style='color:rgb(24,50,71);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial;display:inline!important;float:none'>Hi Vanessa,</span>
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<div><br></div>
<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">We sincerely apologize for any inconvenience caused to you however</div>
<div>​</div>
<div>We would like to inform you that we do not have an online replacement policy and we will collect the product and refund the money, as you can order again from the site</div>
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<div>We are looking forward to hear from you soon. Thank you for your help!</div>
<div><br></div>
<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4367380