Subject: New Reply Received - Conform if the item is available
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 16 May 2022 12:17:07 +0000

Hi Athar Mubark,  The customer has responded to the ticket.  Conform if the item is available  Ticket comment <div dir="auto">Order number is 1670272541 kindly confirm where it’s ready to pick up in order to pick up the both order one time</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, 16 May 2022 at 12:20 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 4357118</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 4357118<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
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<div dir="ltr">Athar Mubark : </div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div><span rel="tempredactor" style="font-size:14px" dir="ltr">Hi Fatma,</span></div>
<div><span rel="tempredactor" style="font-size:14px"><br></span></div>
<div><span rel="tempredactor" style="font-size:14px">Thank you for getting in touch with us.</span></div>
<div><span rel="tempredactor" style="font-size:14px"><br></span></div>
<div><span rel="tempredactor" dir="ltr">We see that you have placed your order on  May 15, 2022 . We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 4 - 6 working days. You’ll receive an SMS and an email when your order is ready for collection.</span></div>
<div><span rel="tempredactor" dir="ltr"> </span></div>
<div><span rel="tempredactor">We thank you for your understanding and cooperation.<br><br>Feel free to get in touch with us for further assistance.</span></div>
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<span rel="tempredactor">​</span><br>
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<div><span rel="tempredactor">Your friends,</span></div>
<div><span rel="tempredactor">The Support Team </span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4357118