Subject: New Reply Received - Re: We’ve received your return request.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 16 May 2022 08:52:27 +0000

Hi Athar Mubark,  The customer has responded to the ticket.  Re: We’ve received your return request.  Ticket comment <div>Dear Support Team,</div>
<div><br></div>
<div>I would like to cancel this request.</div>
<div><br></div>
<div>Thank you.</div>
<div><br></div>
<div>
<br><br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" target="_blank" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, May 13, 2022 at 6:05 AM, Magie Cabauatan</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv0090582977">
<div>Dear support team,<div><br></div>
<div>I have return this product to prove that i can return the lingerie item but i cant return the jeegings.</div>
<div><br></div>
<div>Thank you<br><br><div id="yiv0090582977ymail_android_signature"><a id="yiv0090582977ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" target="_blank" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <div id="yiv0090582977yqt38088" class="yiv0090582977yqt6021742919"><blockquote style="margin:0 0 20px 0"> <div style="font-family:Roboto, sans-serif;color:#6D00F6"> <div>On Fri, May 13, 2022 at 5:58 AM, Centrepoint</div>
<div>&lt;[email-masked]&gt; wrote:</div> </div> <div style="padding:10px 0 0 20px;margin:10px 0 0 0;border-left:1px solid #6D00F6"> <div id="yiv0090582977">

 
 
</div>
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										Here’s what you need to do next.
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									<a href="https://www.centrepointstores.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en" style="display:inline-block" target="_blank" rel="noreferrer">
									<img id="yiv0090582977ymail_ctr_id_-236058-2" style="border:0;margin:0" alt=" Centre Point logo" src="https://i1.lmsin.net/website_images/ae/logos/emails/concept/logo-centrepoint.png" width="165"></a>
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<tr><td colspan=" 2" rowspan="1" style="padding:15px 0 0 0">Download
													our apps now</td></tr>
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<td align="right" colspan="1" rowspan="1" style="padding:5px 15px 0 0">
												<a href="https://itunes.apple.com/ae/app/id1161310479f?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en" target="_blank" rel="noreferrer">
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												<a href="https://play.google.com/store/apps/details?id=com.landmarkgroup.centrepointstores&amp;referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en" target="_blank" rel="noreferrer">
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												<a href="https://itunes.apple.com/ae/app/id1161310479f?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en" style="text-decoration:none;color:#202020" target="_blank" rel="noreferrer">iPhone</a>
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												<a href="https://play.google.com/store/apps/details?id=com.landmarkgroup.centrepointstores&amp;referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en" style="text-decoration:none;color:#202020" target="_blank" rel="noreferrer">Android</a>
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<span class="yiv0090582977navmenu">
													<a href="https://www.babyshopstores.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal" target="_blank" rel="noreferrer">Babyshop</a></span>
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													<a href="https://www.lifestyleshops.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal" target="_blank" rel="noreferrer">Lifestyle</a></span>
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													<a href="https://www.shoemartstores.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal" target="_blank" rel="noreferrer">Shoe Mart</a></span>
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<div style="font-family:Helvetica, Arial, sans-serif;font-size:24px;margin:0;padding:0;text-align:left;font-weight:bold;color:#202020;line-height:32px">We’ve received your return request.</div>
<div style="font-family:Helvetica, Arial, sans-serif;font-size:16px;margin:0;padding:10px 0 0 0;line-height:22px;text-align:left;font-weight:normal;color:#202020">
Hi Machee Pulintan, thank you for getting in touch with us. Here’s how your return 
<span style="color:#00b9e5;text-decoration:none">1002586492</span> 
for order 
<span style="color:#00b9e5;text-decoration:none">9569843258</span> 
will work.Our delivery partner will pick up your return in around 2-5 business days.
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				<strong>Order Details </strong>
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							<div style="font-size:15px;color:#202020;padding:0;line-height:20px;margin:0">Item</div>
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							<div style="font-size:15px;color:#202020;padding:0;line-height:20px;margin:0">Description</div>
						</td>
<td align="right" colspan="1" rowspan="1" width="30%" style="padding-right:10px">
							<div style="font-size:15px;color:#202020;padding:0;line-height:20px;margin:0">Total Price</div>
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																																																																																										<img id="yiv0090582977ymail_ctr_id_-16158-5" alt="" src="https://6b282abb695ec0b12484-b74eef836e93103fd33c361d3e5fc138.lmsin.net/7001276301Black-7001276301BlackAW21CP191021_01-150.jpg" width="100%" style="padding:20px 0 0 0;max-width:135px" class="yiv0090582977product">
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<tr><td align="left" colspan="1" rowspan="1" style="padding:8px 0 0 0;color:#3d4648;font-weight:600">  <strong>CENTREPOINT</strong>  </td></tr>
<tr><td align="left" colspan="1" rowspan="1" style="padding:8px 0 0 0;color:#3d4648;font-weight:600">  Styli All Mesh and Lace Waist Leg Shaping Brief  </td></tr>
<tr><td align="left" colspan="1" rowspan="1" style="color:#3d4648">
																			 																		</td></tr>
<tr><td align="left" colspan="1" rowspan="1" style="padding:4px 0 0 0;color:#3d4648;font-weight:300">Color: Black</td></tr>
<tr><td align="left" colspan="1" rowspan="1" style="padding:4px 0 0 0;color:#3d4648;font-weight:300">

																			 																		        	      Size: 
																		        	     																		        	     Free Size

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<tr><td align="left" colspan="1" rowspan="1" style="padding:4px 0 0 0;color:#3d4648;font-weight:300">Quantity: 1</td></tr>
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															        						   									 AED 18
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<td colspan="1" rowspan="1" width="50%"> </td>
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							<table width="100%" border="0" cellspacing="0" cellpadding="0" style="line-height:20px;text-align:left"><tbody><tr>
<td colspan="1" rowspan="1" style="font-family:Arial, Helvetica, sans-serif;line-height:25px;font-size:14px;color:#333333">
										Total</td>
<td align="right" colspan="1" rowspan="1" style="font-family:Arial, Helvetica, sans-serif;line-height:25px;font-size:14px;color:#333333">
<strong>AED 18</strong>
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                                    <img id="yiv0090582977ymail_ctr_id_-245430-6" src="https://i1.lmsin.net/website_images/ae/static-pages/returns/box.png" class="yiv0090582977image">
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                                 <h4 style="margin:0;font-size:18px">1. Box up your return</h4>
                                 <div style="margin:10px 0 0 0;font-size:15px;line-height:19px">
                                 Please include the invoice, price tags and any warranty information.
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<td align="left" colspan="1" rowspan="1" width="15%">
                                    <img id="yiv0090582977ymail_ctr_id_-698172-7" src="https://i1.lmsin.net/website_images/ae/static-pages/returns/return.png" class="yiv0090582977image">
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                                 <h4 style="margin:0;font-size:18px">2. Hand over your return</h4>
                                 <div style="margin:10px 0 0 0;font-size:15px;line-height:19px">Our delivery partner will pick it up from your doorstep. </div>
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<td align="left" colspan="1" rowspan="1" width="15%">
                                    <img id="yiv0090582977ymail_ctr_id_-96725-8" src="https://i1.lmsin.net/website_images/ae/static-pages/returns/refund.png" class="yiv0090582977image">
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                                 <h4 style="margin:0;font-size:18px">3. Receive your refund</h4>
                                 <div style="margin:10px 0 0 0;font-size:15px;line-height:19px">
                                 This will be issued after we receive your products in our warehouse and conduct a quality check. 
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                        <h4 style="margin:0;font-size:18px">Here's how your refund works:</h4>
                        <ul style="padding-left:15px">
<li style="margin:10px 0 0 0;font-size:15px;line-height:19px">If you’ve paid by Cash on Delivery, your refund will be credited to your My Credit balance under your account.</li>
<li style="margin:10px 0 0 0;font-size:15px;line-height:19px">Refunds to your Credit Card or Debit Card may take 4-15 business days to process.</li>
<li style="margin:10px 0 0 0;font-size:15px;line-height:19px">Refunds for any Shukrans, Gift Cards or Return Vouchers you’ve spent will also be credited to your My Credit balance.</li>
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<tr><td colspan="1" rowspan="1" style="padding:0 0 15px 15px;font-size:15px;font-weight:700;text-align:left;color:#242428"><span class="yiv0090582977aligntext">Need help? Get in touch</span></td></tr>
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<strong>Write us an email now</strong>, we'll get back to you as fast as we can.</div>
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<strong>Connect with us</strong> on your favourite social network.</div>
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											<img id="yiv0090582977ymail_ctr_id_-484084-11" alt=" twitter" src="https://i1.lmsin.net/website_images/ae/emails/icons/twitter.png" width=" 38"></a>
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											<div style="margin:0;padding:0;line-height:20px">Reach out in 140 characters! We are <strong>@centrepointme</strong>.</div>
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<td colspan="1" rowspan="1"><img id="yiv0090582977ymail_ctr_id_-9515-12" alt=" call" src="https://i1.lmsin.net/website_images/ae/emails/icons/call.png" width=" 38"></td>
<td colspan="1" rowspan="1" style="font-size:11px;padding-left:20px">
											<div style="margin:0;padding:0;line-height:20px">
<strong>Call us on 800-MYCP (800-6927).</strong> <br>7 days a week, 24 hours a day</div>
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							<a href="https://www.centrepointstores.com/ae/en/privacypolicy?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en" style="text-decoration:none;color:#848483" target="_blank" rel="noreferrer">Privacy Policy</a>  |
						    <a href="https://www.centrepointstores.com/ae/en/termsandconditions?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en" style="text-decoration:none;color:#848483" target="_blank" rel="noreferrer">Terms &amp; Conditions</a>
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</div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4349314